Certificate of Achievement
has completed the following course:
Leading a Team: Coaching Techniques and Team Performance Management
City & Guilds Group and ILM
The course covered a range of skills, including adapting your leadership style for a given situation, running effective meetings, adopting different coaching models to improve team performance, providing evidence-based constructive feedback and techniques for managing challenging conversations.
2 weeks, 3 hours per week
Kirstie Donnelly
Group Chief Executive
City & Guilds Group
Transcript
Learning outcomes
- Identify different leadership styles that may be used in different situations
- Lead team meetings effectively
- Evaluate different coaching models and consider which approaches will best develop team performance
- Develop techniques for approaching difficult conversations
- Apply strategies for improving team performance, including conducting effective appraisals
Syllabus
- Leadership styles
- Coaching
- Developing performance, using feedback and managing challenging conversations
Issued on 11th July 2022
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.
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