Certificate of Achievement
has completed the following course:
Business Analysis in Government: Getting Started
This course covered the basics of business analysis, including stakeholder management, requirements, business process analysis, adding value, systems thinking, and domains of change.
3 weeks, 3 hours per week
Emily Saunderson
Head of Profession for Business Analysis, DfE
Government Digital and Data
Transcript
Learning outcomes
- Demonstrate a basic understanding of fundamental concepts of business analysis
- Explain how business analysis adds value to the work of an organisation
- Demonstrate basic understanding of the business analysis ‘toolkit’ and the application of different tools and techniques
- Demonstrate a basic understanding of business analysis in government, including awareness of delivery methodologies
Syllabus
- Overview of key terms and concepts for business analysis
- Areas of focus for business analysts
- Stakeholder analysis and management
- Requirements elicitation, analysis, documentation and validation
- Working with backlog items
- Domains of change and systems thinking
- Key skills for government business analysts
- Processes
In association with
Issued on 22nd June 2026
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.