What does a business analyst do in government, and how can you develop these skills? Business analysis in the public sector requires understanding stakeholder complexity, policy contexts, and cross-government working alongside core analytical techniques.

This three-week course provides essential knowledge for beginners and product team collaborators. You’ll explore key concepts, stakeholder management, requirements processes, and systems thinking tailored to public sector contexts. Through government case examples, you’ll develop practical business analysis skills.

Understand key concepts and stakeholder analysis

Explore fundamental terms, business analysis areas of focus, and stakeholder identification techniques. You’ll learn how business analysts add value to organisations through structured approaches.

Through government case examples, you’ll discover stakeholder analysis and management methods specific to public sector complexity.

Learn the business analysis toolkit and processes

Examine requirements elicitation, analysis, documentation, and validation techniques. You’ll explore backlog items, domains of change, and systems thinking to understand practical application in government contexts.

You’ll develop skills in process modelling and delivery methodologies relevant to public sector work.

Apply business analysis in government contexts

Explore business analysis specifically in government environments and essential practitioner skills. You’ll learn to apply tools across different public sector contexts through cross-government insights.

You’ll understand how business analysis supports product teams and organisational goals in government settings.