Certificate of Achievement
has completed the following course:
Maximising Workforce Performance
This course explores key principles of performance management, including setting clear expectations, giving regular feedback, and conducting evaluations. It covers goal setting, performance metrics, and strategies for fostering employee growth in a collaborative environment. Through practical insights and examples, participants will gain skills to address performance issues, support appropriate behavior, and boost productivity, engagement, and job satisfaction.
2 weeks, 2 hours per week
Paul Siegal
Starweaver
Transcript
Learning outcomes
- Evaluate the effectiveness of various performance management approaches and determine appropriate strategies to enhance employee engagement and productivity within diverse team environments.
- Design performance expectations and growth-oriented goals that align with organizational values and objectives through collaborative discussions with team members.
- Apply advanced communication techniques, including feedback frameworks and coaching models, to conduct performance conversations that foster accountability and continuous development.
- Integrate performance management tools and behavioral insights to proactively address underperformance and cultivate a high-performing, psychologically safe workplace culture.
Syllabus
- Introduction to performance management
- Collaborating on performance expectations
- Giving and receiving regular feedback
- Conducting constructive performance conversations
- Coaching for performance and behaviour management
- Conclusion and application
Issued on 2nd January 2026
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.