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Maximising Workforce Performance

Build your confidence in leading performance conversations and coaching employees to drive growth, engagement, and productivity.

A professional headshot of the instructor in a circular frame, centered within a vibrant visual of networked user icons symbolizing performance and human resource connectivity.

Maximising Workforce Performance

  • 2 weeks

  • 2 hours per week

  • Digital certificate when eligible

  • Introductory level

Find out more about how to join this course

  • Duration

    2 weeks
  • Weekly study

    2 hours
  • 100% online

    How it works
  • Unlimited subscription

    $244.99 for a whole yearLearn more

Drive team success with practical performance management tools

Join a course designed to elevate your leadership skills and transform the way you manage teams.

Whether you’re a new manager or an experienced leader, you’ll walk away equipped with the tools to foster growth, boost productivity, and create a workplace where everyone thrives.

Through practical strategies and real-world examples, you’ll learn to turn performance management into a collaborative and inspiring process.

Build strong foundations in performance management

Begin by understanding the core principles of performance management and its impact on workplace success.

You’ll learn how to set clear expectations, align employee goals with organisational objectives, and create a structured framework for success.

This foundation will empower you to manage with confidence and clarity.

Master the art of feedback and coaching

You’ll then discover how to give and receive feedback in a way that motivates and inspires.

Delve into techniques for constructive conversations, develop coaching strategies to guide performance and build stronger relationships with your team.

Lead performance conversations with confidence

This course sets you up to become a confident and impactful leader, helping you harness tools to conduct meaningful performance conversations that drive results.

From preparing for formal reviews to addressing behavioural challenges, you’ll learn to navigate difficult discussions with empathy and professionalism.

This will enable you to foster a high-engagement culture where employees feel valued and supported.

Syllabus

  • Week 1

    Foundations of Effective Performance Management

    • Lesson 1: Introduction to Performance Management

      In this lesson, you'll explore the fundamentals of performance management, its role throughout the employee life cycle, and the structured process that supports it.

    • Lesson 2: Advantages of Collaborating on Performance Expectations

      In this lesson, you'll learn the advantages of a collaborative approach to performance management.

    • Lesson 3: The Importance of Giving and Receiving Regular Feedback

      In this lesson, you'll explore the value of consistent, two-way feedback and how it strengthens team performance.

  • Week 2

    Leading Performance Conversations and Coaching for Growth

    • Lesson 4: Having Constructive and Positive Performance Conversations

      In this lesson, you'll gain practical guidance on leading constructive and positive performance conversations.

    • Lesson 5: Coaching as a Performance and Behavior Management Tool

      In this lesson, you'll explore coaching techniques to manage performance and behavior, support all employee types, and foster a culture of growth.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Evaluate the effectiveness of various performance management approaches and determine appropriate strategies to enhance employee engagement and productivity within diverse team environments.
  • Design performance expectations and growth-oriented goals that align with organizational values and objectives through collaborative discussions with team members.
  • Apply advanced communication techniques, including feedback frameworks and coaching models, to conduct performance conversations that foster accountability and continuous development.
  • Integrate performance management tools and behavioral insights to proactively address underperformance and cultivate a high-performing, psychologically safe workplace culture.

Who is the course for?

This course is for new team leaders, supervisors, and managers stepping into leadership roles, as well as experienced leaders seeking to refresh their skills.

Who will you learn with?

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

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$244.99 for a whole year

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Ways to learn

Choose the best way to learn for you!

Subscribe & save

$244.99 for a whole year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$54/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Start learning today

Free

Try this course - with limits

  • Limited to 2 weeks

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 2 June 2025 at 23:59 (UTC). T&Cs apply.

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 2 June 2025 at 23:59 (UTC). T&Cs apply.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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