A Beginner’s Guide to Giving and Receiving Feedback
Discover the fundamentals of constructive feedback
Whether it’s positive or negative, effective feedback is helpful and productive.
On this four-week course, you’ll discover how feedback can clarify expectations, build competence and confidence, and promote workplace learning.
Using practical tools, you’ll improve your self-awareness and ability to connect with others, helping you deliver or receive feedback in a professional manner.
Gain invaluable skills for your continuing professional development
In order for feedback to be effective, those giving and receiving it must understand the key theory, concepts, and definitions.
You’ll examine the core ideas including the theory of cause and effect and experiential learning theory, broadening your understanding of learning and development concepts in professional contexts.
With this knowledge, you’ll be able to explain what makes good feedback, and use this to inform your feedback delivery.
Explore the principles and types of feedback
There are different types of feedback which suit various purposes.
You’ll discover the applications of constructive, evaluative, developmental, and appreciative feedback, and discover different techniques for feedback delivery.
You’ll also be introduced to a range of feedback frameworks, giving you the skills to design your feedback to suit your context.
Learn how to respond to received feedback
Receiving feedback can help you grow personally and professionally.
You’ll gain practical tips to help you respond to feedback respectfully. You’ll also learn how to ask for feedback by identifying the right people to ask and your intended goal.
By the end of this course, you’ll understand the principles and techniques for giving and receiving feedback, continuing your professional development and remaining open to new ideas and perspectives.
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Apply tools, models and techniques to give feedback
- Contribute effective feedback in a constructive way
- Apply advanced skills and qualities when you give feedback
- Practice receiving and asking for feedback
- Practice using feedback to further your own personal and professional life
Who is the course for?
This course is designed for anyone who wants to improve their approach to giving or receiving feedback in professional contexts.
It will be beneficial to those in managerial positions who wish to expand their knowledge of feedback frameworks to improve professional development opportunities within their team.
This course is also suitable for those who wish to take responsibility for their own development and enhance their responsive strategies when receiving feedback.
Who developed the course?
UniSQ provides career-focused, quality on-campus and online education and has done for over 50 years. UniSQ has scored five stars for employability and internationalisation (QS Stars rankings, 2019) and is Australia’s No. 1 university for the highest graduate starting salary (Good Universities Guide 2018-20).
LocationToowoomba, Springfield and Ipswich in Queensland, Australia
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