This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

Building Intelligent Agent Architectures

This course transforms you from an AI user into an autonomous AI architect who builds intelligent agents that think, plan, and execute complex tasks without constant human supervision. You’ll master the complete agent development lifecycle from foundational concepts to sophisticated multi-agent orchestration systems that collaborate like human teams. Through hands-on development, you’ll create specialized customer support agents, implement tool-using capabilities, and design safety frameworks that ensure reliable autonomous operation.

By the end of this course, you’ll confidently architect AI agent systems that can use tools, communicate with other agents, handle multi-step reasoning scenarios, and solve real-world business problems autonomously. You’ll have the expertise to build the next generation of AI workers that are transforming industries worldwide.

You may like to undertake more sustained study on this topic through our ExpertTrack: AI and Data Engineering

Syllabus

Week 1
Building the GenAI Foundation
- Lesson 1: Course Introduction
  Overview of course structure, expectations, and the advanced technical environment needed for GenAI engineering.
- Lesson 2: GenAI Foundations
  Learn foundational GenAI concepts, systems architecture, use cases, and real-world enterprise applications.
- Lesson 3: Large Language Models
  Execute fine-tuning workflows using data prep, advanced techniques like LoRA, and evaluation frameworks.
- Lesson 4: GenAI Use Cases
  Explore real-world GenAI use cases, design solution architectures, and measure ROI across industries from support automation to content and decision systems. Build business cases for impactful AI initiatives.
Week 2
Architecting & Deploying AI Agents
- Lesson 5: Agent Fundamentals
  Learn core AI agent concepts architecture, components, and decision-making to build autonomous systems that think and act independently. Gain hands-on skills to automate tasks and develop scalable, reusable agent frameworks.
- Lesson 6: Agentic AI
  Build advanced multi-agent systems with coordination, communication. Learn to design collaborative AI agents that share tasks and solve complex problems, enabling intelligent automation in real-world scenarios.
- Lesson 7: Support Agent Development
  Build smart customer support agents that access knowledge bases, manage escalations, and deliver human-like responses boosting satisfaction and reducing costs through scalable, automated, and brand-consistent service.
- Lesson 8: Course Conclusion
  Wrap up your AI agent journey by consolidating key skills, exploring deployment strategies, and discovering paths for advanced innovation in autonomous, enterprise-ready agentic AI systems.

Who is this accredited by?

The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

Available now
Join - $69

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

Construct autonomous AI agents with tool integration and decision-making capabilities.
Implement multi-agent communication protocols and coordination mechanisms.
Develop specialized customer support agents with requirements analysis and capability planning.
Apply advanced deployment patterns for diverse GenAI applications with scalability considerations.

Who is the course for?

This course is ideal for ML Engineers specializing in production systems, DevOps Engineers responsible for AI deployments, Platform Engineers building robust AI infrastructure, and Technical Architects designing scalable, enterprise-grade AI solutions.

Who will you learn with?

Ranjodh Singh

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

What's included?

This is a premium course. These courses are designed for professionals from specific industries looking to learn with a smaller group of like-minded individuals.

Unlimited access to this course
Includes any articles, videos, peer reviews and quizzes
Certificate of Achievement to prove your success when you're eligible
Download and print your Certificate of Achievement anytime

Join - $69

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Learning on FutureLearn

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Stay motivated by using the Progress page to keep track of your step completion and assessment scores

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As you work through the course, use notifications and the Progress page to guide your learning
Whenever you’re ready, mark each step as complete, you’re in control
Complete 90% of course steps and all of the assessments to earn your certificate

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