Skip to 0 minutes and 5 secondsIn today’s dynamic business environment, every organisation runs a large number of business processes. There are process for acquiring resources, selling goods, assessing applications, handling requests, and so on. So the question is, how can we leverage knowledge of these business processes to improve organisational performance, in this complex changing world? Business processes determine what gets done, when and how, allowing organisations to achieve their strategic goals. Active and effective business process management, better known as BPM, can make the difference between a successful and an unsuccessful organisation. BPM is a well established discipline for continuous improvement of organisational performance based on the principle that every work in the organisation is a part of a business process.
Skip to 0 minutes and 56 secondsBPM is interdisciplinary in nature bridging across IT, business management and industrial engineering. I’m Marcello La Rosa, a Professor of BPM here at QUT. This short course will introduce you to BPM and value-driven process thinking. As you engage with the course you will learn how business processes are critical to organisational success and what are the essential steps for managing business processes through the so-called BPM lifecycle. You will also have the opportunity to engage with other learners from around the world and share your insights and experiences. If you are interested in the fascinating world of BPM this is the right course for you. So enrol now in ‘Business Process Management, an introduction to process thinking’.