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Business Process Mapping and Analysis

Master business process modelling and learn how to analyse, document, and optimise workflows to enhance efficiency.

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Business Process Mapping and Analysis

  • 2 weeks

  • 2 hours per week

  • Digital certificate when eligible

  • Open level

Find out more about how to join this course

Develop a structured approach to business process modelling

In today’s fast-paced business environment, effective process modelling is key to improving efficiency and reducing inefficiencies.

On this two-week course, you’ll explore how to define process boundaries, identify key elements, and apply structured techniques to create clear, functional process models.

This course provides a structured approach to business process modelling, offering the tools and knowledge you need to map and analyse workflows effectively.

Develop a structured approach to business process modelling

You’ll begin by gaining an understanding of the importance of business processes and their role across industries.

You’ll learn how to define process boundaries and key elements, setting the stage for effective process modelling.

With practical techniques, you’ll gain hands-on experience to tackle real-world business challenges.

Explore modelling notations and best practices

Next, you’ll dive deep into different process modelling notations such as Flowchart, UML, BPMN, and more.

You’ll also learn how to select and apply appropriate notations for specific business scenarios and the best practices for creating readable, efficient, and accurate process models catering to different stakeholders.

Optimise workflows and improve collaboration

Then, discover how to analyse and refine business processes to enhance operational efficiency.

You’ll explore techniques to improve cross-functional collaboration and grasp how to present process models in a way that ensures clarity across teams and stakeholders.

Syllabus

  • Week 1

    Foundations of Business Process Modeling

    • What is a Business Process

      Understand the fundamentals of business processes, their importance across industries, and how modeling enhances clarity and efficiency.

    • Prepare for modeling

      Learn to identify and define process boundaries, recognise key process elements, and structure workflows with proper control logic.

  • Week 2

    Modelling Techniques and Best Practices

    • Modelling Notations

      Explore various process modelling notations, their applications, and how to choose the right one for documenting business processes.

    • Modelling Best Practices

      Master techniques for creating clear, effective models, documenting processes professionally, and tailoring models to different audiences.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify a business process and scope its boundaries
  • Analyze the internal logic of a process
  • Select from a variety of modeling notations
  • Use the most popular process modeling techniques to document a process
  • Adjust the modeling approaches to different audiences

Who is the course for?

This course is ideal for business analysts, process analysts, solution architects, service designers, and professionals seeking to apply business process modelling techniques in real-world scenarios.

Who will you learn with?

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

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Ways to learn

Choose the best way to learn for you!

Buy this course

$54/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Subscribe & save

$349.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Start learning today

Free

Try this course - with limits

  • Limited to 2 weeks

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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