
Duration
2 weeksWeekly study
2 hoursLanguages
English, Italiano, Español, Français, PortuguêsEnglish, Italiano, Español
Business Process Mapping and Analysis
Develop a structured approach to business process modelling
In today’s fast-paced business environment, effective process modelling is key to improving efficiency and reducing inefficiencies.
On this two-week course, you’ll explore how to define process boundaries, identify key elements, and apply structured techniques to create clear, functional process models.
This course provides a structured approach to business process modelling, offering the tools and knowledge you need to map and analyse workflows effectively.
Develop a structured approach to business process modelling
You’ll begin by gaining an understanding of the importance of business processes and their role across industries.
You’ll learn how to define process boundaries and key elements, setting the stage for effective process modelling.
With practical techniques, you’ll gain hands-on experience to tackle real-world business challenges.
Explore modelling notations and best practices
Next, you’ll dive deep into different process modelling notations such as Flowchart, UML, BPMN, and more.
You’ll also learn how to select and apply appropriate notations for specific business scenarios and the best practices for creating readable, efficient, and accurate process models catering to different stakeholders.
Optimise workflows and improve collaboration
Then, discover how to analyse and refine business processes to enhance operational efficiency.
You’ll explore techniques to improve cross-functional collaboration and grasp how to present process models in a way that ensures clarity across teams and stakeholders.
You may like to undertake more sustained study on this topic through our ExpertTrack: Business Analysis Professional.
Syllabus
Week 1
Foundations of Business Process Modeling
What is a Business Process
Understand the fundamentals of business processes, their importance across industries, and how modeling enhances clarity and efficiency.
Prepare for modeling
Learn to identify and define process boundaries, recognise key process elements, and structure workflows with proper control logic.
Week 2
Modelling Techniques and Best Practices
Modelling Notations
Explore various process modelling notations, their applications, and how to choose the right one for documenting business processes.
Modelling Best Practices
Master techniques for creating clear, effective models, documenting processes professionally, and tailoring models to different audiences.
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Identify a business process and scope its boundaries
- Analyze the internal logic of a process
- Select from a variety of modeling notations
- Use the most popular process modeling techniques to document a process
- Adjust the modeling approaches to different audiences
Who is the course for?
This course is ideal for business analysts, process analysts, solution architects, service designers, and professionals seeking to apply business process modelling techniques in real-world scenarios.
Who will you learn with?
Who developed the course?
What's included?
This is a premium course. These courses are designed for professionals from specific industries looking to learn with a smaller group of like-minded individuals.
- Unlimited access to this course
- Includes any articles, videos, peer reviews and quizzes
- Certificate of Achievement to prove your success when you're eligible
- Download and print your Certificate of Achievement anytime
Still want to know more? Check out our FAQs
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
Want to know more about learning on FutureLearn? Using FutureLearn
Do you know someone who'd love this course? Tell them about it...
More courses you might like
Learners who joined this course have also enjoyed these courses.
Browse more in Business & Management