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Business Process Mapping and Analysis

Master business process modelling and learn how to analyse, document, and optimise workflows to enhance efficiency.

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  • Duration

    2 weeks
  • Weekly study

    2 hours
  • 100% online

    How it works
  • Included in an ExpertTrack

    Course 1 of 3
  • Get full ExpertTrack access

    $39/monthFind out more

Develop a structured approach to business process modelling

In today’s fast-paced business environment, effective process modelling is key to improving efficiency and reducing inefficiencies.

On this two-week course, you’ll explore how to define process boundaries, identify key elements, and apply structured techniques to create clear, functional process models.

This course provides a structured approach to business process modelling, offering the tools and knowledge you need to map and analyse workflows effectively.

Develop a structured approach to business process modelling

You’ll begin by gaining an understanding of the importance of business processes and their role across industries.

You’ll learn how to define process boundaries and key elements, setting the stage for effective process modelling.

With practical techniques, you’ll gain hands-on experience to tackle real-world business challenges.

Explore modelling notations and best practices

Next, you’ll dive deep into different process modelling notations such as Flowchart, UML, BPMN, and more.

You’ll also learn how to select and apply appropriate notations for specific business scenarios and the best practices for creating readable, efficient, and accurate process models catering to different stakeholders.

Optimise workflows and improve collaboration

Then, discover how to analyse and refine business processes to enhance operational efficiency.

You’ll explore techniques to improve cross-functional collaboration and grasp how to present process models in a way that ensures clarity across teams and stakeholders.

Syllabus

  • Week 1

    Foundations of Business Process Modeling

    • What is a Business Process

      Understand the fundamentals of business processes, their importance across industries, and how modeling enhances clarity and efficiency.

    • Prepare for modeling

      Learn to identify and define process boundaries, recognise key process elements, and structure workflows with proper control logic.

  • Week 2

    Modelling Techniques and Best Practices

    • Modelling Notations

      Explore various process modelling notations, their applications, and how to choose the right one for documenting business processes.

    • Modelling Best Practices

      Master techniques for creating clear, effective models, documenting processes professionally, and tailoring models to different audiences.

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass assessments.
  • Receive certificates validated by the educating organisation.
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dreams a reality.

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Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify a business process and scope its boundaries
  • Analyze the internal logic of a process
  • Select from a variety of modeling notations
  • Use the most popular process modeling techniques to document a process
  • Adjust the modeling approaches to different audiences

Who is the course for?

This course is ideal for business analysts, process analysts, solution architects, service designers, and professionals seeking to apply business process modelling techniques in real-world scenarios.

Who will you learn with?

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

About this ExpertTrack

Advance your career with three expert-led courses covering business analysis

Start learning today - free 2-day trial

After your free trial you can:

  • Pay $39 per month to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Work at your own pace and set your own deadlines at every stage
  • Only pay while you’re learning; the subscription will cancel automatically when you finish
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
  • Keep access to the content of courses you complete even after your subscription ends

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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