Duration
2 weeksWeekly study
1 hourLanguages
English, Italiano, Español, Français, PortuguêsEnglish, Italiano100% online
How it works
Contemporary Communication Strategies for the Modern Workplace
This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.
Navigate workplace communication with confidence
Communication is at the heart of professional success. In today’s multicultural, hybrid, and technology-driven workplaces, professionals must navigate diverse communication styles, digital platforms, and challenging conversations with clarity and confidence.
On this two-week course, you’ll explore key workplace communication principles, including verbal, non-verbal, written, and digital communication.
Guided by expert instructors from Starweaver, you’ll develop strategies to adapt your communication style, provide constructive feedback, and foster collaboration across teams.
Develop essential communication skills for modern workplaces
Begin by examining the core elements of workplace communication, from active listening and non-verbal cues to written and digital communication.
Through case studies and real-world scenarios, you’ll learn to adapt your style to different audiences and contexts.
Enhance collaboration and manage workplace conflict
Explore techniques for providing and receiving constructive feedback, improving teamwork, and handling difficult conversations with emotional intelligence.
You’ll also gain tools for resolving workplace conflicts professionally.
Leverage digital tools for seamless communication
With the rise of remote and hybrid work, digital communication is more important than ever.
You’ll explore best practices for writing professional emails, delivering engaging virtual presentations, and using communication tools effectively.
You may like to explore other Business Writing & Data Storytelling courses:
Syllabus
Week 1
Mastering the Foundations of Verbal Communication
Introduction to the Course and the Instructor
Get an overview of the course, meet your instructor, and understand how this training will help you build confidence and master verbal communication skills.
Lesson 1: Beginning Your Communication Skills Mastery
Learn the fundamentals of effective communication, including how to use speaker notes, start presentations confidently, and engage your audience with motivating and impactful messaging rather than overwhelming them with data.
Lesson 2: Refining and Testing Your Verbal Communication/Presentation Skills
Identify and overcome common communication challenges, refine your storytelling techniques, enhance PowerPoint presentations for engagement, and develop a personalized strategy for delivering confident and memorable speeches.
Week 2
Enhancing Presentation Skills & Practical Application
Lesson 3: Passing the Ultimate Test
Apply what you’ve learned in a real-world speaking challenge, receive professional feedback, and discover proven methods to evaluate and improve your verbal communication and presentation skills.
Lesson 4: More Fundamentals of Verbal Communication and Presentation
Address common fears around public speaking, learn the power of positive reinforcement, debunk communication myths, and avoid ineffective techniques while developing a natural, confident speaking style.
Lesson 5: Conclusion – You Now Have the Fundamentals of Verbal Communication/Presentation Skills
Gain final tips on overcoming nervousness, reinforcing your skills, and confidently applying your communication techniques in both professional and personal settings.
When would you like to start?
Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.
Available now
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Express ideas clearly and persuasively.
- Engage audiences effectively.
- Deliver impactful presentations
- Develop effective speaking skills
- Come across as comfortable, confident and relaxed in any work setting.
- Communicate effectively to individuals and small groups.
- Deliver presentations.
- Communicate messages in an understandable and memorable way.
- Demonstrate mastery of all basic communication skills.
Who is the course for?
This course is for professionals looking to improve business communication, workplace collaboration, and digital communication.
It’s ideal for managers, team leads, and customer-facing roles in HR, sales, project management, and customer service.
Who will you learn with?
Who developed the course?
| Best ValueBest Value - learn more, save more! | |||
Ways to learn | Buy this course | Subscribe & save | Start learning today |
|---|---|---|---|
| Choose the best way to learn for you! | $54/one-off payment | $244.99 for a whole year Automatically renews | Free |
| Fulfill your current learning need | Develop skills to further your career | Try this course - with limits | |
| Access to this course | tick | tick | Limited to 2 weeks |
| Access to 1,000+ courses | cross | tick | cross |
| Learn at your own pace | tick | tick | cross |
| Discuss your learning in comments | tick | tick | tick |
| Certificate when you're eligible | Printed and digital | Digital only | cross |
Cancel for free anytime |
Ways to learn
Choose the best way to learn for you!
Subscribe & save
$244.99 for a whole year
Automatically renews
Develop skills to further your career
- Access to this course
- Access to 1,000+ courses
- Learn at your own pace
- Discuss your learning in comments
- Digital certificate when you're eligible
Cancel for free anytime
Buy this course
$54/one-off payment
Fulfill your current learning need
- Access to this course
- Learn at your own pace
- Discuss your learning in comments
- Printed and digital certificate when you’re eligible
Start learning today
Free
Try this course - with limits
- Limited to 2 weeks
Find out more about certificates, Unlimited or buying a course (Upgrades) Sale price available until 2 November 2026 at 23:59 (UTC). T&Cs apply. | |||
Find out more about certificates, Unlimited or buying a course (Upgrades)
Sale price available until 2 November 2026 at 23:59 (UTC). T&Cs apply.
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
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