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Decision Making: How to Choose the Right Problem to Solve

Build personal problem-solving skills and learn how to make an effective plan to tackle real-life problems and decisions.

29,262 enrolled on this course

Decision Making: How to Choose the Right Problem to Solve
  • Duration2 weeks
  • Weekly study2 hours
  • 100% onlineTry this course for free
  • Digital upgradeFree
This course is part of the Solving Problems with Technology program, which will enable you to learn how to use technology to find effective resolutions to digital problems .

Learn how to get others on board with your decision-making and minimise risk

On this course, you’ll learn how to better solve simple problems and sharpen your decision-making process.

You’ll evaluate your existing problem-solving technique and build the skills to improve it.

As you learn what transferable skills are required, you’ll discover how to identify a problem, how to understand it and how to analyse the associated risks and benefits of various solutions.

You’ll also spend time producing a detailed plan to persuade others that your own solution is workable.


  • Week 1

    Finding problems and solutions

    • Welcome to the course

      In these steps, you will find out what you’ll be learning this week and who will be guiding you through the course. You’ll also begin to unpick what problem-solving actually means, by reflecting on the last problem you encountered

    • Problem-solving skills

      In this activity you will identify the kinds of skills that help people to solve problems, and reflect on your own problem-solving strengths and talents.

    • Finding a problem to solve

      This activity explores how you can identify problems, and discover their underlying causes. You will also experiment with a tool to help uncover strengths and opportunities that will help you solve problems.

    • Choose the best solution

      This activity looks at how you can develop more ideas for solving the problems you’ve identified, and how you can evaluate the best ideas.

    • Summary

      In this activity you’ll reflect on what you’ve covered, and think of a problem to solve next week.

  • Week 2

    Understanding and selling your solution

    • Welcome to Week 2

      This week you’ll explore how you can minimise risk when you turn ideas into solutions, investigate how to think about the wider impact of your ideas, and produce a strong plan to show how your idea will work in the real world.

    • Looking for risks

      In this activity you will explore how evaluating risk can help your solutions be successful.

    • Pitching your idea

      How can you make a persuasive case for your solution? In this Activity you’ll explore how to estimate resources and measure success.

    • Making your plan

      In this activity, you’ll make your own plan to solve a problem, and take part in a peer review exercise to get and give feedback on your work.

    • Summary

      You’ve nearly reached the end of the course, so these steps will help you reflect on what you’ve learned.

When would you like to start?

Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

What will you achieve?

By the end of the course, you‘ll be able to...

  • Evaluate personal skills for problem solving
  • Describe how problems exist in wider contexts
  • Develop an idea to approach a real life problem
  • Explore methods to minimise risk and turn ideas into plans
  • Explain the importance of the wider impact when proposing solutions
  • Produce a plan that persuades others your solution will work

Who is the course for?

This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.

This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.

The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.

You might also be interested in the other courses in the Digital Skills for the Workplace collection from the University of Leeds and the Institute of Coding.

Who will you learn with?

I'm a creative digital producer and product manager, and helped establish the National Film and Television School’s first digital producing course. I have a secret double life as an artist.

Who developed the course?

University of Leeds

As one of the UK’s largest research-based universities, the University of Leeds is a member of the prestigious Russell Group and a centre of excellence for teaching.

Institute of Coding

The Institute of Coding is a family of learners, businesses and educators creating a new way to develop the digital skills needed at work and beyond.


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What's included?

University of Leeds are offering everyone who joins this course a free digital upgrade, so that you can experience the full benefits of studying online for free. This means that you get:

  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Tests to validate your learning
  • A PDF Certificate of Achievement to prove your success when you’re eligible