Duration
2 weeksWeekly study
5 hours100% online
How it works
Divisional Performance Measurement: How to Achieve Operational Excellence
Most large companies are comprised of divisionalised structures. How does the performance of each sector contribute to achieving the company’s wider strategic goals?
Both financial and operational measures are important to business objectives. This course will introduce you to the different types of divisionalisation and methods of measuring performance.
You’ll learn how to evaluate and compare the performance of different divisions of a business in order to chart success and spot where improvements can be made.
You’ll find out how to make critical analyses of the roles and responsibilities of these different operating segments.
You’ll also design financial and operational performance measures to help you achieve these goals.
Discover how to achieve a balanced scorecard
The balanced scorecard (BSC) is one of the best-known performance metrics that an organisation can use. You’ll have the chance to learn all about this framework, and how it links a vision to strategic objectives, targets and initiatives in order to implement and manage strategy.
Learn how to calculate ROI
How does a company evaluate the efficiency of an investment or compare the efficiency of a number of different investments using ROI?
ROI is a useful tool for evaluating a various business opportunities: technology investments, marketing campaigns, business process projects and more.
You’ll find out how ROI is used to measure the profitability of investment centres, how to calculate return on investment, what represents a good return on investment, and the problems with ROI.
Syllabus
Week 1
Introduction to divisionalisation
Getting started
Welcome to Divisonal Performance. Get an introduction to the topics from our course leader and find out what we'll cover this week.
Roles and responsibilities of operating segments
In this section you will learn about the roles and responsibilities of the different operating segments and of head office.
Investment centres – return on investment
In this section, you will learn how to measure the profitability of an investment centre.
Profit centres – residual income
In this section, you will learn how to calculate the Residual Income of a profit centre.
Summary and reflection
Reflect on what you've learned this week and find out what's coming up next week. This is also your chance to ask any questions you might have.
Week 2
Balanced scorecard
Introduction to the balanced scorecard
Explore a brief history of the origin of the balanced scorecard and how it is used.
Perspectives of the balanced scorecard
In this section, you will learn about the financial and operational (non-financial) perspectives of the balanced scorecard.
Closing thoughts
We summarise our study of the balanced scorecard by briefly looking at how it links performance measures relating to the four perspectives and outlining its uses, development, benefits and drawbacks.
When would you like to start?
Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.
Available now
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Describe the different bases of divisionalisation
- Evaluate the use of different types of profit to measure performance
- Identify the differences between types of responsibility centres
- Discuss and critically analyse the limitations of divisional performance measures
Who is the course for?
This course is designed for anyone looking to build their financial data analysis and interested in using data for business decision making.
It will be of particular interest to people in senior management and leadership roles who lack an accounting background, especially if you wish to learn the skills to help you make better decisions and advance your career.
You can enhance your learning experience by following related courses, designed by Coventry University:
- Financial Statements Unlocked: How to Understand Corporate Finance and Financial Management
- How to Master Financial Statements: Financial Ratio Analysis and Interpretation
- Break-Even Analysis Unlocked: How to Understand the Profit and Loss Statement
- How to Make Better Capital Investment Decisions and Recognise Investment Opportunities
Ways to learn | Buy this course | Subscribe & save | Limited access |
---|---|---|---|
Choose the best way to learn for you! | $109/one-off payment | $244.99 for a whole year Automatically renews | Free |
Fulfill your current learning need | Develop skills to further your career | Sample the course materials | |
Access to this course | tick | tick | Access expires 28 Oct 2024 |
Access to 1,000+ courses | cross | tick | cross |
Learn at your own pace | tick | tick | cross |
Discuss your learning in comments | tick | tick | tick |
Certificate when you're eligible | Printed and digital | Digital only | cross |
Cancel for free anytime |
Ways to learn
Choose the best way to learn for you!
Subscribe & save
$244.99 for a whole year
Automatically renews
Develop skills to further your career
- Access to this course
- Access to 1,000+ courses
- Learn at your own pace
- Discuss your learning in comments
- Digital certificate when you're eligible
Cancel for free anytime
Buy this course
$109/one-off payment
Fulfill your current learning need
- Access to this course
- Learn at your own pace
- Discuss your learning in comments
- Printed and digital certificate when you’re eligible
Limited access
Free
Sample the course materials
- Access expires 28 Oct 2024
Find out more about certificates, Unlimited or buying a course (Upgrades) Sale price available until 31 October 2024 at 23:59 (UTC). T&Cs apply. |
Find out more about certificates, Unlimited or buying a course (Upgrades)
Sale price available until 31 October 2024 at 23:59 (UTC). T&Cs apply.
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
Want to know more about learning on FutureLearn? Using FutureLearn
Do you know someone who'd love this course? Tell them about it...
More courses you might like
Learners who joined this course have also enjoyed these courses.
Browse more in Business & Management