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Effective Workplace Communication

Develop confidence, clarity, and impact in your professional communication

A business meeting in progress, with a man presenting to a colleague. Overlapping is a circular portrait of a middle-aged man in a suit, looking directly at the camera. The image features a blue and orange corporate design.

Effective Workplace Communication

  • 2 weeks

  • 1 hour per week

  • Digital certificate when eligible

  • Open level

Find out more about how to join this course

Master the fundamentals of confident corporate communication

In the current work culture, communication is everything. From emails to chats and video calls, it’s a crucial part of any corporate environment.

On this two-week course, you’ll learn how to structure messages, use storytelling for impact, and engage your audience with confidence.

Through interactive exercises, you’ll unlock key principles of effective verbal communication and presentation delivery, mastering your ability to express ideas persuasively in any professional setting.

Develop engaging and structured presentations

You’ll transform your public speaking skills by mastering techniques for creating compelling presentations. With this exploration, you’ll learn how to use visual aids effectively, incorporate speaker notes for smooth delivery, and craft structured narratives that leave a lasting impression.

You’ll also gain practical tools to enhance audience engagement and information retention.

Build confidence and deliver with impact

Next, you’ll learn proven techniques to manage anxiety, control your voice and body language, and respond to audience interactions with poise. With guided feedback, you’ll refine your delivery for maximum impact.

This insight will help you overcome nerves and develop a commanding presence when speaking in meetings, presentations, and professional conversations.

Adapt your communication for different audiences

You’ll wrap up this course by learning how to tailor messaging to different audiences and professional settings.

You’ll discover how to adjust your tone, language, and delivery to suit various communication styles, from boardroom presentations to informal discussions.

By practising adaptive techniques, you’ll ensure your message resonates effectively in any situation.

Syllabus

  • Week 1

    Foundations of Corporate Communications

    • Welcome, and Course Overview

      Get an introduction to the course, its objectives, and what you’ll learn. Understand the importance of corporate communications and how it impacts organisations.

    • Introduction to Corporate Communications

      Understand the fundamentals of corporate communications, its role in organizations, and how it shapes business success.

    • Internal Employee Communications

      Learn how to develop and implement effective internal communication strategies to engage employees and foster a strong workplace culture.

  • Week 2

    External & Crisis Communications

    • Media and Public Relations

      Learn how to manage media relationships, craft key messages, and handle press interactions. Explore strategies for reputation management, crisis response, and effective public engagement.

    • Crisis Communications

      Discover key strategies for handling communication during crises, managing public perception, and maintaining brand credibility.

    • Conclusion

      Recap key takeaways from the course and explore additional resources for continued learning. Reflect on best practices in corporate communications and how to apply them in real-world scenarios.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Apply fundamental principles of corporate communications in different organisational contexts
  • Develop and implement effective internal communication strategies
  • Understand key challenges in communication during crisis situations
  • Demonstrate understanding of ethical considerations in corporate communications solutions
  • Develop strategies with cross-functional teams to execute comprehensive communication plans

Who is the course for?

This course is ideal for professionals, managers, and entrepreneurs who want to improve their public speaking and workplace communication skills.

Who will you learn with?

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

Ways to learn

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$349.99 for one year

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Ways to learn

Choose the best way to learn for you!

Buy this course

$54/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Subscribe & save

$349.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Start learning today

Free

Try this course - with limits

  • Limited to 2 weeks

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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