• EFQM logo

EFQM Foundation Online Certificate

Learn about the EFQM management model and how to apply the EFQM model and RADAR logic to your organisational management.

1,541 enrolled on this course

EFQM provides a staircase for continuing professional development
  • Duration

    5 weeks
  • Weekly study

    3 hours

Start working towards a certified management qualification with EFQM

This course offers essential skills training in using the EFQM model as a management tool.

You’ll learn how to take a helicopter view of any organisation and appreciate the RADAR logic as a useful tool for identifying an organisation’s strengths and opportunities for improvement.

Better understand organisational ecosystems and the structure of the EFQM model

The EFQM Model was initially developed over thirty years ago by some of the most successful businesses in Europe. It is now used by large and small organisations throughout the world as a framework for business improvement and transformation.

On the course, you’ll be introduced to the model’s structure and how it works, including the criteria, criterion parts, and guidance points.

You’ll learn how these aspects relate to an organisation’s ecosystem and help improve organisational performance.

Use the RADAR logic and explore types of organisational self-assessment

As you get to grips with how to apply the EFQM structure, you’ll also discover how to apply RADAR logic to analyse the current effectiveness of your organisation.

You’ll find out about the pros and cons of different types of organisational self-assessment and have the chance to use an EFQM assessment tool in practice.

Get certified with EFQM

This course is the first step towards achieving a certified management qualification, and is a prerequisite for anyone interested in working towards an EFQM Assessor or EFQM Organisational Change Leader qualification.

EFQM accredits trainers and training courses on the subject throughout the world, and you’ll learn from experienced EFQM educators, managers, and trainers who have worked with the EFQM model in many different settings.

What topics will you cover?

  • Organisational Ecosystems
  • The Global Megatrends
  • The Structure of the EFQM Model and its Criteria
  • Using RADAR to analyse an organisation’s activities and results
  • EFQM Assessment Tools & Methods

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Draw an ecosystem map of an organisation which includes relevant global megatrends
  • Explain the structure of the EFQM Model, including the Criteria, Criterion parts and Guidance Points and how it relates to an organisation
  • Apply RADAR logic to analyse the effectiveness of an organisation
  • List the advantages and disadvantages of different types of organisational self-assessment
  • Use one of the EFQM assessment tools

Who is the course for?

This course is designed for those who have already attended the ‘Drive Business Improvement with the EFQM Model’ course.

The course is designed for those interested in learning about credible management models, as well as those working in organisations who are already using the EFQM Model who wish to induct new recruits to the organisation into the EFQM way of thinking.

What software or tools do you need?

Apart from a desk top or laptop computer and a good quality internet connection no further tools are required

Who will you learn with?

Gail is EFQM's Director of Training. Since 1994 she has been training and supporting organisations to use the EFQM Model and RADAR throughout Europe, the Middle East, Asia, South Africa and the USA.

An independent management consultant with international experience and a strong connection with EFQM over many years in different roles. Currently acting as an Advisor for a project linked to UN SDGs

Who developed the course?


EFQM is an innovative, not-for-profit organisation, fusing data-driven insights, curated learning and development and networking opportunities for organisations and individuals worldwide.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Learner reviews

Learner reviews cannot be loaded due to your cookie settings. Please and refresh the page to view this content.

Do you know someone who'd love this course? Tell them about it...