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Fostering Inclusive Citizen Engagement in Urban Development

Develop the skills, knowledge, and strategies to foster inclusive citizen engagement in urban development.

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  • Duration

    3 weeks
  • Weekly study

    2 hours
  • Accreditation

    AvailableMore info
The CPD Certification Service

This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

Explore citizen engagement for achieving transformational societal goals

On this three-week course, you will develop your skills and knowledge in urban planning and development. Once you have completed this course, you’ll be able to plan for citizen engagement using a combination of both digital and traditional engagement.

Discover how to reconnect citizens with their living environment

Through video lessons and case studies, you will explore digital information and communication technologies to foster citizen engagement in urban development processes.

You will also examine and analyse various local government approaches to citizen participation in urban development.

Learn from the experts at RMIT University

As the largest urban research hub in the southern hemisphere, RMIT University provides an intellectual home for multidisciplinary urban researchers to successfully execute global and local initiatives with universities, industry, not-for-profits, media and government. This course has been co-designed together with the European Institute of Innovation and Technology and has aligned itself to the New European Bauhaus Principles.

Skip to 0 minutes and 5 seconds Citizen engagement allows members of the public to actively take part in decision-making in their local areas. Hi, my name is Sarah Sinclair. I’m a senior lecturer at the RMIT College of Business and Law. And I really look forward and welcome you to this course where we’re going to explore the participatory society and how we can incorporate some really new, interesting, innovative thinking that’s happening, such as the New European Bauhaus. So citizen participation is a really important way of local citizens engaging in their development of their local areas. Urban centers are changing constantly.

Skip to 0 minutes and 47 seconds We had experienced social change, we experience cultural change, we experience economic change, and all of these are going to impact the way that citizens and people in general interact with their cities. Urban planners are not just about building cities and creating cities but about creating lifestyles. And what we’ve observed recently is that people’s way of interacting with their urban centers has changed. We’re working from home and engaging in new practices and ways in which we engage with their cities and urban centers. There’s been a confluence of rapid digitalization and technology, which has fundamentally is going to change the way that our cities operate. And coupled with this we have challenges around sustainability.

Skip to 1 minute and 37 seconds How do we maximize and incorporate the best minds, the multiple perspectives that exist in terms of our citizens, and incorporate them into the decision-making process that’s going to affect their interaction with their cities? We want to explore how we foster good, strong citizen engagement that has creates meaningful outcomes. Thank you for taking this course. And my colleagues and I– Alexia and Romain– look forward to guiding you through this learning journey, where we will explore citizen participation models but develop ones that are going to have real impact and real contributions to developing strong, sustainable, beautiful, inclusive urban spaces.


  • Week 1

    What is the New European Bauhaus (NEB) and is citizen engagement at its core?

    • Fostering inclusive citizen engagement in urban development

      Meet the teaching team and discover who you’ll be learning with as we start exploring approaches for citizen participation.

    • The citizen engagement landscape

      Explore the current citizen engagement landscape, including the evolution of citizen engagement and its challenges.

    • Placemaking and urban development

      Explore different placemaking strategies which enable local residents to reimagine the spaces within which they work and live.

    • Local government and citizen participation

      Investigate how to strategically employ engagement processes that involve all members of the community.

    • Weekly wrap

      Reflect on the key ideas covered in Week 1 and find out what's on for next week.

  • Week 2

    Enacting citizen participation frameworks for site specific change

    • Citizen engagement in practice

      Find out what's on for Week 2 as we begin exploring approaches to increase participation, inclusion and improve decision making.

    • Citizen participation across the four NEB axes

      Delve into projects associated with the four thematic axes to explore how citizen participation is enabled across place, experiences and practices.

    • Weekly wrap

      Reflect on the key ideas covered in Week 2 and find out what's on for next week.

  • Week 3

    Engagement in practice: The impact of inclusive and meaningful engagement

    • Engagement in practice

      Find out what's on for Week 3 as we begin exploring an array of citizen engagement strategies, their enabling processes and their operationalising structures.

    • Municipal approaches to engagement

      Explore well-designed and implemented citizen-centric municipal projects.

    • Place, culture and engagement

      Examine the role that cultural activities play in supporting transformative change.

    • Citizen driven projects

      Explore grass roots approaches to building collaboration between residents, neighbourhoods, organisations and governments to create robust social infrastructures.

    • It’s a wrap

      Reflect on what you've learned in this course and test your knowledge.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify key challenges and changes in citizen engagement
  • Evaluate NEB principles and approaches to citizen engagement
  • Interpret models of citizen participation and their application
  • Demonstrate an understanding of co-design principles
  • Describe inclusive and meaningful engagement practices.

Who is the course for?

This course is designed for Professionals in Europe working in (or interested in) sustainable urban development and planning. It will also be of interest to city decision-makers and city officials.

Who will you learn with?

Sarah is a Senior Lecturer (Economics) in RMIT’s College of Business & Law. She is a member of RMIT’s Blockchain Innovation Hub, the Placemaking Economics Group, and the Centre of Urban Research.

Alexia is a Research Fellow at RMIT and sociologist of technology. Her research investigates digital frontiers and the relationship between human-technology encounters and social change.

Romaine Logere is one of the lead content writers at FutureLearn for RMIT Europe. She has a masters in design and did her PhD on transdisciplinary practice, both with RMIT University in Melbourne.

Who developed the course?

RMIT University

Royal Melbourne Institute of Technology (RMIT) is a global university, with over 80,000 students, specialising in technology, design and enterprise.

  • Established

  • Location

    Melbourne, Australia
  • World ranking

    Top 210Source: QS World University Rankings 2022

EIT Community

The EIT Community New European Bauhaus is an alliance of 5 EIT KICs: EIT Food, EIT Digital, EIT-Climate KIC, EIT Manufacturing and EIT Urban Mobility. A joint EIT Community NEB initiative was deployed to combine aesthetics, sustainability, and inclusion to increase citizen engagement and involve communities in the co-design of sustainable public spaces while delivering on the goals of the European Green Deal.

New European Bauhaus

The New European Bauhaus initiative connects the European Green Deal to our daily lives and living spaces. It calls on all Europeans to imagine and build together a sustainable and inclusive future that is beautiful for our eyes, minds, and souls.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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