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Online course

Introduction to GDPR: General Data Protection Regulation

Learn how to handle data in the digital economy safely, securely and respectfully.

Introduction to GDPR: General Data Protection Regulation

Learn how to handle data responsibly

The General Data Protection Regulation (GDPR) is designed to balance the need for businesses’ and customers’ data information to flow freely, and the need to protect the rights of the individual.

As a professional you need to be aware of the legal requirements of the GDPR so you can ensure your organisation is compliant.

On this course you will get a thorough introduction to GDPR so you can grow your understanding of protecting personal data and be able to handle data in the digital economy appropriately.

What topics will you cover?

Week 1 - Law and history

  • The purpose and history of data regulation in relation to the new legislation
  • The principles of General Data Protection Regulation (GDPR)
  • Key concepts, including (but not limited to) the natural person, personal data, controllers and processors, and legitimate interests

Week 2 - The Natural Person

  • Legal bases for processing, including consent, legitimate interests and contracts
  • The rights of the individual, including (but not limited to) erasure, access and automated decision-making
  • Identifying how the implementation of GDPR could help to prevent particular breaches of data

Week 3 - The organisation and the data lifecycle

  • Implications of GDPR for workers, their places of work and their customers
  • Mitigating risks associated with the handling and processing of data
  • Third party contracts and transfers
  • Roles and responsibilities regarding Data Protection in the workplace

When would you like to start?

What will you achieve?

By the end of the course, you'll be able to...

  • Explain the history and principles of data regulation which resulted in the GDPR
  • Identify the key concepts and purpose of the GDPR
  • Explain legal bases for processing personal data, including performance of contracts and how consent is obtained
  • Describe the rights of the individual under the regulations
  • Identify the ways in which the GDPR can help to avoid confidentiality breaches
  • Identify the implications of GDPR for you and your workplace
  • Explain actions you and your workplace can take to mitigate risks
  • Describe the role and responsibilities of Data Protection Officers

Who is the course for?

This course is for anyone handling customer data, whether you work with customers in person, over the phone, or through digital or paper correspondence. You don’t need any previous experience.


We can run a private version of this course just for your staff, with the ability to track their progress and evidence completion with digital and downloadable certificates, and with customisation if required.

If these services are of interest, register your interest here and we’ll be in touch to discuss further.


Who will you learn with?

Nathan Lea

Nathan is a Senior Research Associate at UCL with special interest in information security, governance and ethics for shared data to support healthcare and industry.

Ross Bogert

Ross is a data protection, information security and risk management professional. He helps PA's clients to understand and implement the General Data Protection Regulation (GDPR).

Who developed the course?

UCL was founded in 1826. It was the first English university established after Oxford and Cambridge, and the first to open up university education to those previously excluded from it.

We connect you with the best of UCL: We help you access critical specialist knowledge and first class research facilities across 11 faculties and 100+ departments.

An independent firm of over 2,600 people, we operate globally from offices across the Americas, Europe, the Nordics, the Gulf and Asia Pacific.

Learners collage mobile

What's included?

  • Unlimited access to this course
  • Includes articles, videos, peer reviews and quizzes
  • Test to validate your learning
  • Certificate of Achievement to prove your success when you're eligible
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