Human Resources: Hiring and Managing Talent in the 21st Century

Syllabus

• Week 1

  Human Resources Professionals and Talent Management

  • Introduction

    Cathy and Jonnetta introduce the course and what you will be learning.

  • The Role of the Human Resources Professional

    Learn the essential roles of the HR professional in a successful organization.

  • How HR Professionals Help Organizations

    Describes the many facets of HR professionals work in an organization.

  • The Recruitment Planning Process

    Introduction of the planning process required for effective recruitment.

• Week 2

  Hiring and Retaining the Best People

  • Effectively Interviewing Candidates

    How to best interview and evaluate candidates for a job.

  • Creating a Selection Strategy

    Developing a consistent and well documented selection strategy is an essential piece of choosing the best people.

  • Aligning Company and Employee Objectives

    Aligning the company's and your employees' objectives is key.

• Week 3

  Working with Employees to Achieve their Goals

  • Evaluating Employees

    Exploring the importance of evaluation.

  • Performance Evaluation Process

    Steps for effective performance evaluations.

  • The When and How of Disciplinary Action

    Explanation of best practices when disciplinary action is needed.

• Week 4

  Organizational Culture and Recruitment

  • Mission, Vision, and Goals

    Establishing and communicating mission, vision, and goals.

  • Ensuring Employee Fit in the Organization

    We discuss the steps to take to make sure employees fit into an organization.

  • SMART Goals

    Learn how to set SMART goals.

• Week 5

  Managing Employee Performance

  • Organizational Leadership, Diversity, and Culture

    Explains the importance of leadership, diversity, and culture to an organization's success.

  • Using the Gap Analysis

    Learn how the gap analysis can help your organization.

  • Self Leadership

    Importance of developing employee self leadership.

• Week 6

  Effective Leadership for Managers

  • Leading Others

    Introduces leadership styles and effective methods for engaging employees.

  • Benefits of Workplace Diversity

    Introduce and understand the benefits of workplace diversity.

  • Workplace Diversity and the Community

    Introduces how diversity in the workplace extends to the community and society as a whole.

• Week 7

  Leadership Accountability and Organizational Sustainability

  • Developing a Positive Workplace Culture

    Introduces the primary methods for developing a positive workplace culture.

  • Customer Service

    Explains the importance of culture to maintaining effective customer service practices.

  • Seven Best Practices for Hiring and Managing Talent

    Introduces the seven best practices for hiring and managing talent.

• Week 8

  Alternative Workplace Environments

  • Alternative Workplace Environments

    Introduces the options available for alternative workplace environments and the changing workforce in the 21st century.

  • Employee Job Designs

    Introduces alternative options for job designs.

  • The Growth of the Gig Economy

    Introduces the growth of the gig economy and the important roles that gig workers are increasing filling in the workplace.

  • HR and the Future of Work

    We conclude the course and discuss next steps for effectively hiring and managing talent in the 21st century.