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Human Resources: Hiring and Managing Talent in the 21st Century

Build and retain a diverse workforce in your organisation with tools and techniques to effectively manage and develop employees.

1,696 enrolled on this course

A group of talented colleagues standing in an office environment, feeling happy

Human Resources: Hiring and Managing Talent in the 21st Century

1,696 enrolled on this course

  • 8 weeks

  • 2 hours per week

  • Digital certificate when eligible

  • Intermediate level

Find out more about how to join this course

Develop your HR skills for strategic talent management

As organisations strive to remain competitive, strategic talent management remains at the forefront to develop their culture and drive success.

On this eight-week course from the University of California, Riverside, you’ll learn the fundamentals of hiring and managing talent in today’s workplace landscape. By building your HR skills and a range of practical tools, such as HR-driven gap analysis, you’ll be able to effectively develop and retain employees.

Explore the benefits of empowering employees

HR professionals and leaders are charged with recruiting and retaining dynamic people in alignment with their organisation’s mission, vision, and goals.

You’ll look at ways to achieve this and why it’s so important, while also engaging, developing, and empowering employees to invest in your business’s success. By balancing these aspects of talent management, you can begin creating an exponential return on investment.

Learn how to engage employees through effective leadership

On this course, you’ll explore the importance of effective leadership, from self-leadership to leading others. You’ll be able to assess your own strengths, leadership skills, and competencies, before looking at different leadership styles and discussing ways to engage employees.

Discover the importance of nurturing workplace diversity

Building and leveraging a diverse workforce is among an organisation’s key performance drivers.

You’ll explore the need for a diverse and inclusive workplace culture, discussing inclusive practices in the workplace and how to support and encourage diversity in an organisation.

At the end of this course, you’ll also look at alternative workplace environments and job designs, assessing how you can adapt to hiring and managing talent in an ever-changing working world.


  • Week 1

    Human Resources Professionals and Talent Management

    • Introduction

      Cathy and Jonnetta introduce the course and what you will be learning.

    • The Role of the Human Resources Professional

      Learn the essential roles of the HR professional in a successful organization.

    • How HR Professionals Help Organizations

      Describes the many facets of HR professionals work in an organization.

    • The Recruitment Planning Process

      Introduction of the planning process required for effective recruitment.

  • Week 2

    Hiring and Retaining the Best People

    • Effectively Interviewing Candidates

      How to best interview and evaluate candidates for a job.

    • Creating a Selection Strategy

      Developing a consistent and well documented selection strategy is an essential piece of choosing the best people.

    • Aligning Company and Employee Objectives

      Aligning the company's and your employees' objectives is key.

  • Week 3

    Working with Employees to Achieve their Goals

    • Evaluating Employees

      Exploring the importance of evaluation.

    • Performance Evaluation Process

      Steps for effective performance evaluations.

    • The When and How of Disciplinary Action

      Explanation of best practices when disciplinary action is needed.

  • Week 4

    Organizational Culture and Recruitment

    • Mission, Vision, and Goals

      Establishing and communicating mission, vision, and goals.

    • Ensuring Employee Fit in the Organization

      We discuss the steps to take to make sure employees fit into an organization.

    • SMART Goals

      Learn how to set SMART goals.

  • Week 5

    Managing Employee Performance

    • Organizational Leadership, Diversity, and Culture

      Explains the importance of leadership, diversity, and culture to an organization's success.

    • Using the Gap Analysis

      Learn how the gap analysis can help your organization.

    • Self Leadership

      Importance of developing employee self leadership.

  • Week 6

    Effective Leadership for Managers

    • Leading Others

      Introduces leadership styles and effective methods for engaging employees.

    • Benefits of Workplace Diversity

      Introduce and understand the benefits of workplace diversity.

    • Workplace Diversity and the Community

      Introduces how diversity in the workplace extends to the community and society as a whole.

  • Week 7

    Leadership Accountability and Organizational Sustainability

    • Developing a Positive Workplace Culture

      Introduces the primary methods for developing a positive workplace culture.

    • Customer Service

      Explains the importance of culture to maintaining effective customer service practices.

    • Seven Best Practices for Hiring and Managing Talent

      Introduces the seven best practices for hiring and managing talent.

  • Week 8

    Alternative Workplace Environments

    • Alternative Workplace Environments

      Introduces the options available for alternative workplace environments and the changing workforce in the 21st century.

    • Employee Job Designs

      Introduces alternative options for job designs.

    • The Growth of the Gig Economy

      Introduces the growth of the gig economy and the important roles that gig workers are increasing filling in the workplace.

    • HR and the Future of Work

      We conclude the course and discuss next steps for effectively hiring and managing talent in the 21st century.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Evaluate the importance of aligning talent to the organization’s mission, vision and goals.
  • Model the HR-driven job analysis and identify its value.
  • Explore the benefits of employees' continued development, knowledge management, and retention.
  • Assess one's knowledge and readiness to embrace 21st century perspectives in strategic talent management practices.

Who is the course for?

This course is designed for both human resources professionals interested in engaging some of the newest developments in the industry.

It may also be of interest to business managers looking to increase their knowledge of HR best practices.

Who developed the course?

University of California, Riverside

Established in 1954, UCR University Extension is the continuing and professional development division of the University of California, Riverside (UCR), and is an internationally-recognized leader in education for individuals, organizations, and communities–regionally, nationally, and internationally.

  • Established

  • Location

    UCR University Extension 1299 University Ave. Suite 201 Riverside, CA 92507 Tel: 951.827.4105

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Ways to learn

Choose the best way to learn for you!

Subscribe & save

$349.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$134/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Limited access


Sample the course materials

  • Access expires 11 Aug 2024

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

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  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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