• University of Twente logo

The Future of Human Resource Management (HRM)

Discover the possibilities of the future of people management, from HRM technology and innovation to job design.

4,758 enrolled on this course

Group of office workers seen from above
  • Duration

    10 weeks
  • Weekly study

    3 hours

Learn HR strategies for building motivated, engaged and innovative teams

Rapid technological and societal developments are changing people management as we know it.

Whilst there are hundreds of courses and books full of advice for HR teams, very few prepare learners for the future of people management.

On this course, you’ll explore human resource strategies that are meaningful to practice, grounded in research, and built for the future.

You’ll discover why HRM is the responsibility of all organisational members, including employees, line managers, and C-suites and learn why people management practices can only become future-proof through customisation.


  • Week 1


    • Introduction

      Is your organization and your people ready for the future? Tanya Bondarouk, Professor HRM & Technology, will show you the contents of this course.

  • Week 2

    HRM Flow

    • HRM Flows

      This session is about Human Resource Flows. Dr. Anna Nehles will explain you how this process, by which employees pass through the organization, fit the needs of the individual and the company.

  • Week 3

    Job Design

    • Job Design

      This session is about job design one of the core fields of HRM. In this session, Dr. Jan de Leede will discuss questions of this field such as ‘How to make a good job?’, ‘What is a good job?’ and ‘How do you motivate your people?'

  • Week 4

    HRM Systems

    • HRM Systems

      The basic theory behind HRM systems.

    • Designing an HRM system

      Explanation how an HRM system could be designed.

  • Week 5

    HRM Outcomes

    • Flashback

      Before we continue, we will look back at last week. We will do a small test in which we check your knowledge about HRM Systems.

    • HRM Outcomes

      In this section we will teach you the groundwork of HRM outcomes. We will look at for what and whom those outcomes are, we will explain the balanced scorecard and we will talk about the importance of implementation.

  • Week 6

    HRM Architecture

    • HRM Architecture

      This session is about HRM architecture, about the choice between making or buying. In this session, the focus will also be on the employment portfolio.

  • Week 7

    HRM Function

    • HRM Function

      In this week, we will discuss the actors, inside and outside the HRM department, that together form the HRM function. In modern organizations, a range of actors collaborate.

  • Week 8

    HRM & Technology

    • HRM & Technology

      The main topics on HRM & Technology are showed. Major historical steps are presented in electric HRM and the TOP-model will be introduced.

  • Week 9

    HRM & Innovation

    • HRM & Innovation

      In this session, the topic of HRM & Innovation is discussed. What are the main concept around this topic? Ans why is innovation important for your (future) company.

  • Week 10


    • Closure of the course

      This is already the end of the e-learning track 'Intelligent HRM for managagers of the future'. In this last session we will offer a summary of the contents and celebrate your latest steps towards a futureproof HR career!

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Explain fundamentals of people management themes
  • Explore possibilities for the future of people management
  • Apply people management to an organization
  • Compare different approaches and practices of people management
  • Reflect on current developments in people management

Who is the course for?

This course is designed for HR managers and business leaders at any stage of their career, who’d like to broaden their leadership perspective.

The course will also help you to improve your personal brand and professional value, and increase your employability.

This course is also suitable for students of HR or students interested in people management.

Who will you learn with?

Professor of HRM and Technology, University of Twente, Netherlands. One of the founders of the digital HRM research. In 2018 - an honorary Best Dutch HRM Scientist award.

Anna Bos-Nehles is Assistant Professor in HRM at the University of Twente. Her research interest lies in the role of line managers towards HRM implementation effectiveness and innovative behaviours.

Jeroen Meijerink is Assistant Professor of Human Resource Management (HRM) at the University of Twente. He has expertise in HRM (algorithms), value co-creation, online labor platforms and gig work

Dr. Jan de Leede is Assistant Professor of HRM at the University of Twente. His focus in research and teaching is on team-based work, job design, new ways of working, HR Analytics and working times.

Maarten Renkema is a postdoctoral researcher and teacher at the University of Twente. He studies the link between innovative Human Resource Management activities and (employee-driven) innovation.

Who developed the course?

University of Twente

As a young and entrepreneurial university in the Netherlands, the University of Twente prepares young people to tackle the grand challenges the world will be facing during the coming decades.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Learner reviews

Learner reviews cannot be loaded due to your cookie settings. Please and refresh the page to view this content.

Do you know someone who'd love this course? Tell them about it...

You can use the hashtag #FutureProofHRM to talk about this course on social media.