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Leading Culturally Diverse Teams in the Workplace

4.7 (40 reviews)

Explore why cultural diversity matters in the workplace and how multicultural teams can benefit your organisation.

5,173 enrolled on this course

Collage of headshots of people around the world exemplifying diversity

  • Duration

    2 weeks

  • Weekly study

    3 hours

  • Languages

    English, Italiano, Español, Français, PortuguêsEnglish, Italiano, Español

  • Accreditation

    AvailableMore info
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This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

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Learn how to effectively manage multicultural teams.

Cultural diversity in the workplace allows organisations to benefit from differing opinions and approaches. Cross-cultural management is integral to the successful performance of teams.

On this course, you will gain global perspectives on the impact of cultural diversity both its challenges and benefits to teams, and learn how to lead and communicate with a diverse and inclusive team. Upon completion, you will be ready to apply what you’ve learnt in your own workplace.

Start learning for free, and upgrade to receive CPD certification for successfully completing the course and assessments.

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Skip to 0 minutes and 1 second LEE MARTIN: Do you work in a culturally diverse team?

Skip to 0 minutes and 8 seconds As globalisation increases, diverse teams are becoming more common. Different cultural norms and expectations can lead to misunderstandings or conflict between team members, but cultural diversity also presents opportunities. The question is, how do we harness the benefits while minimising the challenges? In this course, you’ll be exposed to cutting-edge ideas and frameworks from some of the world’s leading scholars on cultural diversity. You’ll also be encouraged to apply these ideas to your own situation. So whether you are a professional working in multicultural teams or a leader in a global organisation, this course will give you new insights and practical strategies to harness the cultural diversity in your team.

What topics will you cover?

  • Cultures and Cultural Diversity
  • Cultural Diversity in Your Team
  • Opportunities and challenges of multicultural teams
  • Using the MBI Model
  • Global Virtual Teams (GVTs)
  • Leading Effectively in GVTs

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

  • Date to be announced

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Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe cultures and their dimensions
  • Identify cultural diversity within your teams and understand the opportunities and challenges of multicultural teams
  • Explore cultural diversity to maximise its benefits and enhance decision-making capabilities in multicultural teams

Who is the course for?

This course is for employees who lead or work in a culturally diverse organisation. This includes leaders of global organisations or outsourced and offshore teams.

Who will you learn with?

Puva P Arumugam

Dr Puva P Arumugam has a keen interest in performing arts and multicultural migrant identity research and education. She has a PhD in Cultural Studies and Theatre Studies.

Jeff Shao

Dr Jeff Shao is an Associate Professor in Leadership at Deakin University. Jeff’s research interests include leadership, emotions, and cross-cultural management.

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

    1974

  • Location

    Melbourne, Australia

  • World ranking

    Top 280Source: QS World University Rankings 2021

Deakin Business School

Deakin Business School prepares graduates for careers of the future. We harness emerging technologies to facilitate innovative, borderless, socially responsible and personalised education.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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