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Lead with Confidence: Core Skills for First-Time Managers

Gain the core leadership and communication skills you need to manage teams with confidence.

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Lead with Confidence: Core Skills for First-Time Managers

  • 2 weeks

  • 2 hours per week

  • Digital certificate when eligible

  • Introductory level

Find out more about how to join this course

  • Duration

    2 weeks
  • Weekly study

    2 hours
  • 100% online

    How it works
  • Unlimited subscription

    $244.99 for a whole yearLearn more

Build your confidence as a new leader with essential management strategies

Step into your leadership role with clarity and confidence on this two-week course, where you’ll gain a practical toolkit of foundational management skills – from emotional intelligence and communication to performance management and team motivation.

Understand the core skills of great managers

You’ll start by developing self-awareness, emotional intelligence, and key communication skills to foster strong relationships and trust with your team.

You’ll discover how to set expectations, build rapport, and lead with empathy and authenticity.

Master delegation and team motivation

Using the GROW model and other leadership frameworks, you’ll then learn how to delegate tasks effectively. With these practical strategies, you’ll lead by empowerment, offer meaningful feedback, and create a motivated and accountable team culture.

Plus, you’ll explore how to coach for success and use recognition as a powerful leadership tool.

Develop a performance-driven and positive work environment

Finally, you’ll discover practical tools to manage conflict, promote psychological safety, and build high-performing teams.

You’ll walk through case studies and harness scenario-based learning to learn how to handle workplace challenges to maintain a productive, positive team dynamic.

Syllabus

  • Week 1

    Building a Foundation for Effective Management

    • Lesson 1: Introduction to Management Skills

      In this lesson, you'll explore the foundations of effective management by leaning into your leadership role, using emotional intelligence to guide your actions, and building trust as the cornerstone of strong team relationships.

    • Lesson 2: Delegating Tasks to Elevate Your Leadership and Help Employees Grow

      In this lesson, you'll learn to delegate effectively, use the GROW model for development, and overcome common delegation challenges.

    • Lesson 3: Using Communication and Relationship Building Skills to Lead Effectively

      In this lesson, you'll strengthen leadership through effective communication, active listening, and relationship-building while navigating bias, perception, and cultural differences.

  • Week 2

    Driving Team Performance and Motivation

    • Lesson 4: Employee Performance and a Healthy Work Environment

      In this lesson, you'll learn to foster a healthy team environment, address conflict, debunk performance myths, and coach team members toward positive, high performance.

    • Lesson 5: Motivating and Inspiring Your Team

      In this lesson, you'll discover how to motivate your team through impactful onboarding, meaningful recognition, and strong advocacy to inspire lasting engagement.

    • Lesson 6: Conclusion

      In the lesson, you’ll reflect on key takeaways, solidify your management skills, and leave with practical strategies to lead confidently and drive team success.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Apply key leadership styles and communication techniques to effectively guide and motivate team members.
  • Demonstrate effective delegation and task management skills to optimize team performance and productivity.
  • Implement performance management strategies including setting expectations, delivering feedback, and supporting employee development.

Who is the course for?

This course is ideal for new managers, team leads, and supervisors transitioning into leadership roles. It’s also suitable for professionals seeking to develop management and team leadership skills to boost their career progression.

Who will you learn with?

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

Ways to learn

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$244.99 for a whole year

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Ways to learn

Choose the best way to learn for you!

Subscribe & save

$244.99 for a whole year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$54/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Join with limited access

Free

Try this course - with limits

  • Limited to 2 weeks

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 2 June 2025 at 23:59 (UTC). T&Cs apply.

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 2 June 2025 at 23:59 (UTC). T&Cs apply.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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