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Using Evidence and Methods for Assuring Service Improvement and Quality

This course brings in models for measuring change and implementing service improvements with assurances for safety and quality.

Using Evidence and Methods for Assuring Service Improvement and Quality
  • Duration2 weeks
  • Weekly study10 hours

Identify service improvements you can make and prepare for evaluation

This short course will cover theoretical and practical aspects, including:

  • Descriptive statistics and process mapping as applied to healthcare
  • Identifying measurable data points in operational processes and evaluation
  • Critical Path Analysis and Gantt charts
  • Risk Assessment Matrix and a project risk register
  • Searching and critiquing relevant literature and using correct referencing.

Whilst the effects of change can never be precisely predicted, this course will also look at how you can make assurances about safety and quality management based upon evidence.

What topics will you cover?

  • Descriptive statistics and process mapping as applied to healthcare
  • Identifying measurable data points in operational processes and evaluation
  • Critical Path Analysis and Gantt charts
  • Risk Assessment Matrix and a project risk register
  • Searching and critiquing relevant literature and using correct referencing

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify an actual service improvement that can be realistically carried out by the student in their own practice.
  • Demonstrate an understanding of more detailed analytic and planning models and their application to the part of the service that is to be improved.

Who is the course for?

Coventry University MSc Nursing students.

Please note that the staff described in the ‘Who will you learn with?’ section below may be subject to change.

Who will you learn with?

A senior nurse specialising in the care of patients with renal and urological disorders. 20 years experience in education, including in South Africa. MSc Nursing Course Director online and on campus.

I am a Senior Lecturer in Adult Nursing at Swansea University. My main background is acute surgery and critical care nursing.
I am an associate lecturer for the MSc at Coventry University.

My professional background is in children's critical care nursing and leadership in the NHS. As an assistant professor at Coventry University I teach on both under graduate and post graduate programs.

Who developed the course?

Coventry University

Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.

  • Established1992
  • LocationCoventry