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Using Evidence and Methods for Assuring Service Improvement and Quality

This course brings in models for measuring change and implementing service improvements with assurances for safety and quality.

Using Evidence and Methods for Assuring Service Improvement and Quality
  • Duration

    2 weeks
  • Weekly study

    10 hours

Identify service improvements you can make and prepare for evaluation

This short course will cover theoretical and practical aspects, including:

  • Descriptive statistics and process mapping as applied to healthcare
  • Identifying measurable data points in operational processes and evaluation
  • Critical Path Analysis and Gantt charts
  • Risk Assessment Matrix and a project risk register
  • Searching and critiquing relevant literature and using correct referencing.

Whilst the effects of change can never be precisely predicted, this course will also look at how you can make assurances about safety and quality management based upon evidence.

What topics will you cover?

  • Descriptive statistics and process mapping as applied to healthcare
  • Identifying measurable data points in operational processes and evaluation
  • Critical Path Analysis and Gantt charts
  • Risk Assessment Matrix and a project risk register
  • Searching and critiquing relevant literature and using correct referencing

Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify an actual service improvement that can be realistically carried out by the student in their own practice.
  • Demonstrate an understanding of more detailed analytic and planning models and their application to the part of the service that is to be improved.

Who is the course for?

Coventry University MSc Nursing students.

Please note that the staff described in the ‘Who will you learn with?’ section below may be subject to change.

Who will you learn with?

Senior Lecturer for 19 years. Interests include evidence based practice, healthcare leadership, contemporary issues, acute adult nursing.
Clinical background in acute medicine and cardiology nursing

Who developed the course?

Coventry University

Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.

  • Established

    1992
  • Location

    Coventry

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

Want to know more about learning on FutureLearn? Using FutureLearn