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Managing Business Growth and Relationships

Enhance your business success by developing strategic relationship management skills.

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Managing Business Growth and Relationships

  • 2 weeks

  • 1 hour per week

  • Digital certificate when eligible

  • Open level

Find out more about how to join this course

Develop essential business relationships to drive growth and success

Strong professional relationships are the foundation of business success. On this course, you’ll explore how effective relationship management fosters trust, improves communication, and strengthens long-term partnerships.

By understanding key principles, you’ll be able to assess your current approach and identify areas for improvement.

Build meaningful connections through effective communication

Effective communication is crucial for establishing and maintaining business relationships. This course will guide you through essential techniques for building rapport, engaging in productive conversations, and adapting your communication style to different contexts.

Through practical exercises, you’ll gain the skills to foster strong professional connections and manage difficult conversations with confidence.

Leverage relationships to drive business opportunities

Strategic relationship management opens doors to new business opportunities. This course explores how businesses leverage connections to expand their networks, secure deals, and maintain a competitive edge.

You’ll learn how to position yourself as a trusted partner and build relationships that support long-term business growth.

Create a personalised strategy for long-term success

Sustaining valuable relationships requires a strategic approach. You’ll develop a personalised action plan to enhance engagement, add value to partnerships, and strengthen professional networks.

By the end of the course, you’ll have an actionable roadmap to implement relationship management strategies that drive career and business success.

Syllabus

  • Week 1

    Mastering Relationship Management for Business Growth and Success

    • Lesson 1: Introduction

      In this lesson, participants will be introduced to the course, its objectives, and the importance of relationship management in sales and commercial roles.

    • Lesson 2: Understanding Relationship Management in Business

      In this lesson, participants will explore techniques for recognizing potential clients, stakeholders, and business partners.

    • Lesson 3: Strategies for Identifying and Cultivating Relationships

      In this lesson, participants will learn effective techniques for recognizing potential clients, stakeholders, and business partners.

    • Lesson 4: Rapport Building and Effective Communication

      In this lesson, participants will explore the importance of trust and credibility in business relationships.

  • Week 2

    Building Strong Business Relationships for Lasting Success

    • Lesson 5: Leveraging Relationships for Business Opportunities

      In this lesson, participants will learn strategies to turn professional relationships into valuable business opportunities.

    • Lesson 6: Best Practices in Relationship Management

      In this lesson, participants will explore best practices in relationship management, learning from real success stories and proven techniques.

    • Lesson 7: Conclusion

      In this lesson, participants will review the key concepts and strategies covered throughout the course.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Employ effective strategies to identify and cultivate relationships with clients, stakeholders, and business partners.
  • Develop the skills to initiate and foster connections that contribute to business development and long-term partnerships.
  • Describe the importance of trust and credibility in relationship management.
  • Assess client needs effectively to create business opportunities.
  • Compare different cross-selling and upselling techniques to maximize business potential.

Who is the course for?

This course is designed for junior to mid-level professionals in sales, business development, and client management seeking to enhance their relationship management skills for business success.

Who will you learn with?

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

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$349.99 for one year

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Ways to learn

Choose the best way to learn for you!

Buy this course

$54/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Subscribe & save

$349.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Start learning today

Free

Try this course - with limits

  • Limited to 2 weeks

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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