In today’s global workplace, listening isn’t just a skill – it’s the foundation of effective communication, conflict resolution, and strong leadership.

Go beyond hearing words with this two-week course from Starweaver, where you’ll master active listening techniques to engage deeply, understand diverse perspectives, and resolve conflicts confidently.

More than just listening skills, you’ll also enhance your emotional intelligence, non-verbal communication, and cultural sensitivity while creating a personalised action plan for real-world application.

Learn how to listen with intention

You’ll begin by exploring how to move from passive hearing to actively engaging in conversations, ensuring you not only hear but also understand messages.

You’ll grow more confident in your ability to connect with colleagues and clients alike, fostering more productive and empathetic interactions.

Develop key strategies for conflict resolution

Next, you’ll explore how active listening can be used to resolve conflicts and navigate sensitive conversations.

You’ll learn to stay composed during emotional discussions, employ reflective listening techniques, and effectively mediate workplace disputes.

Strengthen your professional relationships with expert insights

Throughout this course, you’ll be guided by Dr Eric Zackrison, a leader in workplace communication. You’ll develop actionable skills and a personalised action plan for navigating conflicts and improving team dynamics.

With adaptive active listening strategies for diverse teams and cultural contexts, you’ll be equipped to build stronger, more trusting relationships across your professional environment.