
Duration
1 weekWeekly study
1 hour
Negotiation Skills
This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.
Shape stronger conversations with negotiation essentials
Every negotiation influences relationships, decisions, and results in the workplace. On this course, you’ll explore practical negotiation strategies, from managing deadlines and understanding negotiation styles to preparing effectively with tools such as BATNA and Walk-Away Points. You’ll build the confidence to approach professional conversations more strategically and work towards stronger outcomes.
Prepare, adapt, and negotiate with greater confidence
You’ll explore the five stages of successful negotiation, compare different negotiation styles, and practise approaches for reaching stronger professional agreements.
Turn negotiation strategies into practical workplace skills
You’ll feel more confident handling workplace negotiations, from managing stakeholder expectations to reaching effective agreements. You’ll develop practical strategies for preparing, communicating, and adapting your approach in different professional situations.
Syllabus
Week 1
All about Negotiation Skills
Course overview
In this course, you'll master essential negotiation skills for personal and professional success. We begin with fundamental techniques, teaching you to apply negotiation strategies in various contexts.
Negotiation Skills
We will learn about how to review essential negotiation techniques and strategies including preparation, styles, and outcome planning.
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Master effective negotiation techniques
- Identify and apply different negotiation styles
- Plan and prepare strategically for negotiations
- Manage discussions and propose solutions confidently
- Bargain for optimal outcomes
- Summarize and reach agreements successfully
Who is the course for?
This course is ideal for technical professionals seeking to enhance their negotiation skills. No prior negotiation experience is required, but a basic understanding of professional communication and interpersonal skills is beneficial.
Who developed the course?
Packt
Practical Tech Learning, Built for Where the Industry Is Heading
For over 20 years, Packt has helped technologists at every stage turn complex topics into real, usable skills. We’re a global technology learning publisher with a library of more than 9,000 hands-on tutorials, and we’re adding to it constantly.
What's included?
This is a premium course. These courses are designed for professionals from specific industries looking to learn with a smaller group of like-minded individuals.
- Unlimited access to this course
- Includes any articles, videos, peer reviews and quizzes
- Certificate of Achievement to prove your success when you're eligible
- Download and print your Certificate of Achievement anytime
Still want to know more? Check out our FAQs
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
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