Stakeholder Relationship Management
Learn how to identify, engage, and collaborate with stakeholders to achieve lasting business success.
Duration
2 weeksWeekly study
1 hour100% online
How it works
Stakeholder Relationship Management
Develop effective strategies for stakeholder engagement
Stakeholder relationships are at the heart of successful project delivery, strategic decision-making, and organisational change.
On this two-week course, you’ll gain practical skills and tools to engage stakeholders confidently and drive positive outcomes.
Explore how to identify and analyse stakeholders
Begin by discovering techniques for identifying and classifying key stakeholders.
You’ll learn how to conduct stakeholder analysis using industry-recognised models such as RACI and SCARF, helping you assess influence, interest, and communication needs.
Learn to engage and collaborate effectively
You’ll focus on building relationships and trust through structured collaboration strategies.
What’s more, you’ll develop tailored engagement plans, improve communication techniques, and learn how to align stakeholder expectations with project goals. With these practical skills, you’ll strengthen your ability to navigate diverse perspectives and drive alignment.
Master change management and conflict resolution
Walk away with the tools to support organisational change while maintaining strong professional relationships.
By the end of this course, you’ll explore how to manage stakeholder involvement during periods of change, applying conflict resolution strategies with ease.
Syllabus
Week 1
Understanding and Analyzing Stakeholders
Lesson 0: Introduction
Get an overview of the course structure, learning goals, and what to expect. Meet your instructor and understand how stakeholder management fits into project and change environments.
Lesson 1: Identify Stakeholders
Learn who stakeholders are, explore different types, and apply techniques to identify and map them effectively within a project or organizational context.
Lesson 2: Analyze Stakeholders
Discover tools to analyze stakeholders’ influence, attitudes, and communication needs, including stakeholder registers, RACI, and behavioral models like SCARF and DISC.
Week 2
Collaborating and Supporting Stakeholders Through Change
Lesson 3: Collaborate with Stakeholders
Build essential collaboration skills using frameworks like the LISTEN model and transparency-trust cycle, and learn strategies for managing conflict and communication.
Lesson 4: Change Support
Understand why change can be difficult, and learn how to plan and support organizational change initiatives that align with stakeholder needs and expectations.
When would you like to start?
Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.
Available now
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Identify different types of stakeholders.
- Analyze the role of stakeholders and their needs for communication and support.
- Identify conflict and select conflict resolution strategies.
- Plan change management activities around stakeholder needs.
Who is the course for?
This course is ideal for professionals who collaborate with multiple stakeholders, including project managers, business analysts, relationship managers, and team leads.
It’s also useful for anyone looking to improve communication and engagement strategies across workplace functions.
Who will you learn with?
Who developed the course?
Starweaver
Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.
Ways to learn | Buy this course | Subscribe & save | Join with limited access |
|---|---|---|---|
| Choose the best way to learn for you! | $54/one-off payment | $244.99 for a whole year Automatically renews | Free |
| Fulfill your current learning need | Develop skills to further your career | Try this course - with limits | |
| Access to this course | tick | tick | Limited to 2 weeks |
| Access to 1,000+ courses | cross | tick | cross |
| Learn at your own pace | tick | tick | cross |
| Discuss your learning in comments | tick | tick | tick |
| Certificate when you're eligible | Printed and digital | Digital only | cross |
Cancel for free anytime |
Ways to learn
Choose the best way to learn for you!
Subscribe & save
$244.99 for a whole year
Automatically renews
Develop skills to further your career
- Access to this course
- Access to 1,000+ courses
- Learn at your own pace
- Discuss your learning in comments
- Digital certificate when you're eligible
Cancel for free anytime
Buy this course
$54/one-off payment
Fulfill your current learning need
- Access to this course
- Learn at your own pace
- Discuss your learning in comments
- Printed and digital certificate when you’re eligible
Join with limited access
Free
Try this course - with limits
- Limited to 2 weeks
Find out more about certificates, Unlimited or buying a course (Upgrades) Sale price available until 2 June 2025 at 23:59 (UTC). T&Cs apply. | |||
Find out more about certificates, Unlimited or buying a course (Upgrades)
Sale price available until 2 June 2025 at 23:59 (UTC). T&Cs apply.
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
Want to know more about learning on FutureLearn? Using FutureLearn
Do you know someone who'd love this course? Tell them about it...
More courses you might like
Learners who joined this course have also enjoyed these courses.
Browse more in Business & Management
