Develop communication, collaboration, and problem-solving skills for workplace success.
Duration
3 weeksWeekly study
2 hours100% online
How it worksIncluded in an ExpertTrack
Course 2 of 4
Teamwork Skills
Master essential teamwork skills employers value
Get ready to thrive in your first workplace team. This 2-week course builds the foundational skills you need to communicate clearly, collaborate effectively, and solve problems confidently. Drawing on insights from graduates, recruiters, and senior leaders at PwC, Meta, and AWS.
Whether you’re preparing for internships, interviews, or your first team project, you’ll develop the professional skills that employers actually look for.
Communicate with clarity and confidence
Learn to express your ideas clearly in professional settings. You’ll master active listening techniques and discover how to adapt your communication style to different workplace situations and audiences. These skills help you contribute meaningfully in meetings, emails, and everyday team interactions.
Collaborate effectively in diverse teams
Develop the ability to work productively with others, share ideas openly, and build strong professional relationships.
You’ll learn to contribute positively to shared goals and understand what makes teams succeed. Collaboration isn’t just about getting along—it’s about achieving better results together.
Solve problems with critical thinking
Analyse workplace challenges using structured approaches and critical thinking. You’ll learn to create practical solutions by working collaboratively with others, breaking down complex problems, and approaching challenges with resilience. These problem-solving skills will serve you throughout your career.
Syllabus
Week 1
Collaboration
Welcome to the course
Understand what you’ll learn and how to get the most from it.
Collaborating effectively
Explore what effective collaboration looks like in practice.
Three fundamentals of collaboration
Explore three key fundamentals that support effective collaboration and help teams work together more successfully.
Effective teams
Developing those qualities requires action. Sometimes it's as simple as inviting a colleague out for coffee to get to know them better.
Your approach to collaboration
Lean into differences - don't shy away from them.
Effective working with differences
Make sure you walk away from university without any regrets. How? Seek the diversity that university life brings.
Knowing me knowing you
Finding the experiences is one thing. Making the most of them is another. Listen to these insights from Sarah, Ed and James. Building relationships means being authentic and taking the time to get to know people...properly.
Week 1 wrap up
Reflect on your collaboration skills and key takeaways.
Week 2
Problem solving
Introduction to Week 2
Explore how teams approach challenges and solve problems.
Approaching problems
Explore solving problems today, learn practical problem-solving tools, and identify opportunities for seeking opportunities to practise.
Problem solving tools
Explore practical tools and frameworks that can help you break down problems, think more clearly, and develop effective solutions in different situations.
Bringing your broader horizons to the table
Studies show that almost 95% of directors agree that diversity brings unique perspectives
From university to the real world
Explore how the skills and experiences you gain at university can translate into the workplace, helping you adapt, contribute, and grow in real-world environments.
Innovation and creativity
Explore how broad knowledge and applying what you know can help you think differently, generate new ideas, and discover new ways to innovate when approaching problems.
Applying knowledge
Explore how to put what you’ve learned into practice by focusing on application, experimentation, resourcefulness, and evidence helping you turn ideas into effective, real-world solutions.
So where do good ideas come from?
Explore where good ideas come from and learn four practical approaches to thinking more creatively helping you develop an innovator’s mindset and tackle problems in new ways.
Week 2 wrap up
Reflect on your problem-solving approach and development.
Week 3
Communication
Introduction to week 3
Understand how communication supports effective teamwork.
The good communicator
This week explores communication as a key skill for professional success. You will learn what makes an effective communicator, develop essential subskills, build confidence in finding your voice.
Focusing in on subskills
This focuses on two key subskills at the heart of effective communication: being structured, clear and concise, and practising active listening.
Finding your voice
Explore how to build confidence in expressing your ideas, finding your voice, and contributing effectively. This includes being authentic, speaking up, and navigating key moments such as your first day in a new environment.
Understanding other cultures
Explore how communication is shaped by culture and how different communication styles can influence understanding, interactions, and relationships in diverse environments.
Week 3 wrap up
Reflect on your communication skills and next steps.
Prove you're job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass assessments.
- Receive certificates validated by the educating organisation.
- Impress employers with learning outcomes you can add to your CV.
- Make your career dreams a reality.
Download a PDF
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Explain how effective communication supports collaboration and teamwork in professional contexts.
- Apply active listening techniques and adapt communication styles to different situations and audiences.
- Collaborate effectively with others to contribute to shared goals and team success.
- Create and maintain positive professional relationships in workplace settings.
- Assess challenges using critical thinking and structured problem-solving approaches.
- Develop practical solutions to workplace problems by working collaboratively with others.
Who is the course for?
This course is ideal for early career learners aged 18-25 preparing for or entering the workforce. It’s perfect for students and graduates building foundational skills in communication, collaboration, and problem-solving. No prior experience required.
Who developed the course?
EvolveCareers
EvolveCareers is a Future of Work EdTech company committed to helping with the transition from education to early career and beyond industry-led online learning, partnering with 100+ schools and universities and 1,000 employers worldwide.
Start learning today - free 2-day trial
After your free trial you can:
- Pay $39 per month to keep learning online
- Have complete control over your subscription; you can cancel any time
- Work at your own pace and set your own deadlines at every stage
- Only pay while you’re learning; the subscription will cancel automatically when you finish
- Complete online assessments to test your knowledge and prove your skills
- Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
- Keep access to the content of courses you complete even after your subscription ends
Learning on FutureLearn
Your learning, your rules
- Courses are split into weeks, activities, and steps to help you keep track of your learning
- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
Want to know more about learning on FutureLearn? Using FutureLearn
