Online Microcredential in Business & Management

Data Analytics for Insurance

Develop job-ready skills as you learn how to use data in the insurance industry to gain insights for better business decisions.

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Deakin UniversityDeakin University

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Co-created by


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In collaboration with


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Enrolment closes soon! Join by 5 Jul 2024 at 00:00

Explore data-driven decision-making with the experts at Deakin University

Today most professionals need to understand how to use data for decision-making in their chosen field, without being an expert in data analytics or data science.

On this microcredential, you’ll learn the fundamentals of data and its uses as well as key techniques to prepare, interrogate, and visualise data. With this knowledge, you’ll be able to identify useful and actionable insights to inform decision-making.

Through practical weekly activities, you’ll gain the skills to clean, prepare, and analyse data whilst exploring the broader context and ethics of data analysis. You’ll then learn how to apply these skills using an insurance industry dataset and use cases.

Learn how to conduct exploratory data analysis

Exploratory data analysis is a crucial first step to help identify general patterns in data. This microcredential will introduce you to the process to understand how to import and tidy raw data.

You’ll also learn common data transformations as part of an exploratory analysis, including fundamental statistical analysis, to help you gain deeper insights.

Develop advanced skills in diagnostic analysis

Moving onto more advanced techniques, you’ll unpack diagnostic analysis to help you understand the cause of trends in your data.

Through this exploration, you’ll be able to determine the ‘why’ behind your data patterns to help you discover actionable insights for data-driven decision-making.

Learn how to use Tableau for data communication

Tableau is a software and visual analytics platform that can help you use data to solve your business problems.

You’ll learn how to use Tableau to import and tidy data, create charts using interactive elements, and use key business metrics to prepare data dashboards and enhance data communication.

Understand how to incorporate storytelling within a business report

Ethical issues can arise when conducting data analysis using personal information.

On the final week of the microcredential, you’ll learn how to incorporate responsible storytelling within your business reports. This knowledge will help you ensure ethical and responsible business reporting through data storytelling.

How will the skills I learn help in my career?

This microcredential will help you develop job-ready and transferable skills such as knowing how to interrogate or ask questions for data insights, apply ethics of data in context, project management, and become aware of business process and analysis.

What’s more, you’ll have access to a dedicated Tableau student licence during your enrolment. After you successfully complete the microcredential, you’ll have continued access for up to 12 months from the date you joined. This enables you to deepen your data analysis and visualisation skills using a recognised industry-standard tool.

How will I be assessed?

You will need to complete a 1500-word report in which you communicate critical insights in relation to a provided scenario. You will also create an interactive Tableau dashboard.

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Skip to 0 minutes and 0 seconds Today most professionals need to understand the application of data for decision making in their chosen field, without being an expert in data analytics or data science. One of the major sectors driving the use of analytics in most major economies is the financial services sector, which includes insurance. Among experts in insurance data analytics is now regarded as the primary source of competitive advantage for companies in the sector. You will learn about data and its uses, fundamental techniques to prepare, interrogate, and visualise data, and the broader context and ethics of analysing data.

What skills will you learn?

  • Understand the types of data used in the insurance industry
  • Know how to interrogate or ask questions of data for insight
  • Aware of capability and functionality of key visualisation tools
  • Business process and analysis
  • Use tools for data analysis (Excel)
  • Use tools for data visualisation (Tableau)
  • Project management.
  • Understanding Data
  • Data-driven decision-making
  • Apply ethics of data

What you will achieve

By the end of the microcredential, you’ll be able to...

  • Apply fundamental data analytics techniques for exploratory data analytics using spreadsheet and database tools.
  • Perform explanatory data analysis by preparing data, interpreting findings, and deriving insights to support data-driven decision-making.
  • Create actionable data-driven insights through visualisation and storytelling.
  • Evaluate organisational context and objectives, ethical and social considerations when applying data analysis.

Are you eligible for this microcredential?

You don’t need any prior experience or knowledge to join this microcredential – all you will need is an internet connection. Deakin University will provide access to all other software.

Is this microcredential right for you?

The microcredential is designed to provide an awareness of data analytics to managers, and offer a learning pathway for individuals seeking data analytics-related roles in the insurance sector.

The transferable skills can also be applied to other industries where data is used to drive decisions.


What happens before, during, and after your microcredential

  • Before learning

    You’ll have access to the welcome area to introduce yourself and familiarise yourself with the microcredential structure and course materials.

  • Course

    From 12 Jun 2023

    Data Analytics for Insurance

    Develop job-ready skills as you learn how to use data in the insurance industry to gain insights for better business decisions.

    6 weeks

    10 hours per week

    • Week 1

      Introduction to data-driven decision-making
      • Let's get started
      • Introduction to data analytics
      • Why make data-driven decisions?
      • Data analytics process
      • Preparing for an analytics project
      • Weekly wrap
    • Week 2

      Exploratory analysis
      • Exploring data
      • Exploring data using Excel
      • Common data transformation techniques
      • Preparing data for analysis
      • Summarising data
      • Weekly wrap
    • Week 3

      Diagnostic analysis
      • Introduction to diagnostic data analysis
      • Key concepts in diagnostic data analysis
      • Introduction to data visualisation
      • Communicate patterns and trends in analysed data
      • Diagnostic analytics to support data-driven decision making
      • Weekly wrap
    • Week 4

      Enhancing data communication through Tableau
      • Getting started with Tableau
      • Tableau data design essentials
      • Managing data in Tableau
      • Using interactive elements in Tableau
      • Weekly wrap
    • Week 5

      Designing dashboards
      • Business metrics for effective dashboard design
      • Designing dashboards
      • Creating dashboards in Tableau
      • Weekly wrap
    • Week 6

      Communicating insights, ethics and assessment
      • Communicating insights
      • Ethical reporting
      • Evaluating potential ethical implications
      • Assessment preparation and submission
      • Course wrap
  • After learning

    You’ll receive a statement of completion from FutureLearn and digital certificate from Deakin University.

What you will receive

0.5 Deakin Credit Points at Postgraduate level from Deakin University

You’ll receive a digital Credly badge worth 0.5 postgraduate level credits. With these credits, you can build towards a degree from Deakin University.

Find out how credits work and where you can use them in our FAQs.

A Digital Badge from Deakin University and Credly

image ⬅️ Click this image to see more information about the digital badge you will receive upon successful completion, validated by Credly.

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Additional benefits

Complete your course within 6 weeks, including the assessment, or take extra time and use the regular assessment submission windows to complete within 20–26 weeks of your enrolment.

What is a microcredential?

Microcredentials are designed to upskill you for work in rapidly-growing industries, without the time and cost commitment of a full degree. Your microcredential can stand alone as an independent credential, and some also offer academic credit to use towards a degree.

Learn online with expert instructors

Complete online courses led by experts over multiple weeks with a dedicated group of professionals.

Complete project-based assessments

Test your understanding with online tutor-marked assessments and exercises.

Earn a professional credential

Finish your learning and pass your assessments to gain an accredited credential.

Advance further in your career

Use your microcredential as evidence of your specialised skills and progress further in your industry.

Career-focused learning by Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021

Career-focused learning by FourthRev

FourthRev delivers life-changing experiences combining the best career-focused education built with leading technology companies with the academic rigour, value and certification of the world’s best universities.

This microcredential is in collaboration with TAL

TAL is one of Australia’s leading life insurance specialists and for over 150 years, we have been protecting people, not things. Our Purpose is to help Australians live a life filled with choices, options and freedoms, no matter what happens.

Delivered by experts

Data analytics professional with more than 10 years of experience in Financial Services & Consumer Tech. Specialises in embedding analytics products within business processes to drive commercial value

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

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When would you like to start?

We aim to run our microcredentials every few months. Join on the date that suits you or register to hear about future runs and updates.

  • Join by 5 Jul 2024 at 00:00This microcredential started 12 Jun 2023

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We can accept payments made by card (Visa, Mastercard and American Express) or PayPal via our online system.

You will have 14 days from the day the course starts to apply for a refund. If this Microcredential has any non-refundable costs they will be stated in the ‘Overview’ section above. You can find more information in our cancellation and refund policy.

Microcredentials are designed to fit around your life and timezone.

There may be live events as part of your studies, but these will be recorded and can be watched afterwards if you aren’t online for the live broadcast.

No, microcredentials are designed to be taken anywhere in the world. You won’t need the right to study in the country where the university offering the microcredential is based.

Want to know more? Read the microcredential FAQs, or contact us.