Discover people management, HR policy and practices, and managing performance, motivation empowerment and the development of commitment.
Learn the management of human resources including recruitment and selection of the right people to the team. You will discover how to forecast the future requirements for the project and then establish how these will be met.
Explore theories of motivation and the methods used to manage performance. Develop an integrated approach to rewards and explore ways to attract, motivate, and retain valuable employees without becoming uncompetitive.
Recognise where groups exist and understand, support and influence them to work productively. This course takes the perspective that groups and teams should be considered separately, as it is possible to have functioning performing groups that do not attain the characteristics and performance of teams.
Develop an understanding of an effective system to manage discipline, grievances and disputes to ensure good workplace relations. You will also consider, select and apply appropriate schemes of empowerment and participation.
Knowledge is one of the most important assets for most organisations embracing the ‘Knowledge Economy’. You will critically evaluate the advantages of knowledge management and its contribution to the success of organisations, and the requirements to implement effective knowledge management.