Certificate of Achievement
has completed the following course:
The University of Adelaide
This course began by exploring an integrated view of performance management in organisations and later looked at the intricacies of effective goal setting to connect individuals to organisational objectives. The course covered topics such as linking organisational goals to individual goals, evaluation of objectives, principles for coaching and providing feedback, and strategies for managing success and handling improvements.
4 weeks, 1 hour per week
Jennie Shaw
Deputy Vice-Chancellor and Vice-President (Academic)
The University of Adelaide
Transcript
Learning outcomes
- Identify the link between organisational performance and individual performance.
- Evaluate the quality and effectiveness of objectives aligned to organisational goals.
- Describe principles for giving meaningful feedback and coaching to employees.
- Identify appropriate strategies for measuring success and handling improvements.
Syllabus
Week 1 - Line of sight between individual and organisational performance
- Why should we measure performance? (a framework of performance)
- Connecting team goals to organisational goals
- Connecting individual goals to team goals
Week 2 - SMART goals
- What are SMART goals and why are they effective?
- Constructing a SMART goal
- Evaluating a SMART goal
Week 3 - Feedback and coaching
- Role of feedback and coaching in performance management and improvement
- Principles of good feedback
- Coaching techniques and when to use them
Week 4 - Performance measurement and improvement
- Evidence-based methods for measuring performance
- Recognising and celebrating success
- Identifying areas for improvement in performance
- Strategies for uplifting performance
In association with
Issued on 10th March 2024
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.