Certificate of Achievement

Susmi Puthiyanam parambil

has completed the following course:

Lead with Confidence: Core Skills for First-Time Managers

Starweaver

This course equips new managers with essential skills in leadership, communication, delegation, and performance management. Through practical examples and discussions, learners will explore leadership styles, improve communication, delegate effectively, and manage performance with confidence. By the end, they'll be ready to lead and motivate teams for success.

2 weeks, 2 hours per week

Paul Siegal

Starweaver

Transcript

Learning outcomes

  • Apply key leadership styles and communication techniques to effectively guide and motivate team members.
  • Demonstrate effective delegation and task management skills to optimize team performance and productivity.
  • Implement performance management strategies including setting expectations, delivering feedback, and supporting employee development.

Syllabus

  • Introduction to management
  • Core management skills
  • Delegation techniques
  • Communication and relationship building
  • Managing performance and workplace environment
  • Motivating and inspiring teams

Issued on 24th October 2025

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Lead with Confidence: Core Skills for First-Time Managers

Starweaver