Certificate of Achievement
has completed the following course:
How to Improve Your Negotiation Skills
BoxPlay and FutureLearn
This online course explored the importance of negotiation and some techniques to become a better negotiator. The course covered topics including different styles of negotiation, different types of negotiators and the eight-step negotiation process.
1 weeks, 2 hours per week
Ian Howell
Managing Director
FutureLearn
Transcript
Learning outcomes
- Summarise the definition and key aspects of negotiation
- Demonstrate how a real-world negotiation might take place, and some pitfalls that it might encounter
- Classify different types of negotiators
- Engage in a successful negotiation using the eight-step process
Syllabus
- Negotiation in action
- Different types of negotiator
- Steps in the negotiation process
Issued on 8th June 2023
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.