Certificate of Achievement
has completed the following course:
Human Factors in a Healthcare Environment
UEA (University of East Anglia)
This online course was designed to develop learners understanding around the topics of Human Factors in Healthcare.
3 weeks, 3 hours per week
Tony Jermy
Lecturer in Operating Department Practice
UEA (University of East Anglia)
Transcript
Learning outcomes
- Develop an awareness of human error and how this can affect clinical performance
- Describe the different cognitive categories under the umbrella term of human factors
- Discuss the importance of effective communication within healthcare
- Develop an effective and open safety culture within everyday practice
Syllabus
- Why Human error occurs
- Cognitive Short Topics of Human Factors
- Human factor case studies
- Participant reflection and self evaluation to promote awareness of human factors
- Strategies to improve communication within the workplace
- Developing a safety culture
Issued on 28th January 2020
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.