Certificate of Achievement
has completed the following course:
This online course explored effective feedback practices, including delivering constructive feedback, managing emotional responses, and supporting performance improvement through practical communication techniques.
1 weeks, 1 hour per week
Oliver Huggins
Head of Product
Packt
Transcript
Learning outcomes
- Explain the significance of constructive feedback
- Utilize feedback mechanisms to track performance
- Structure conversations for delivering negative feedback
- Apply effective methods for giving and receiving feedback
- Identify and manage emotional responses to feedback
- Implement advanced feedback techniques
Syllabus
- Constructive feedback and communication principles
- Challenging conversations and emotional awareness
- Feedback mechanisms and performance development
In association with
Issued on 22nd June 2026
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.