Certificate of Achievement
Carole Marie Christine TRAORE LANKOANDE
has completed the following course:
Enterprise Resource Planning in Operations Management
This online course explored basic concepts of operations management and the enterprise resource planning metrics, such as enterprise planning, analytic models, deterministic methods of analysis, and the scrutiny of results. It covered topics such as external and internal priorities, operational indicator, KPIs, metrics and measurement and presentation tools, with the goal being an understanding of the key concepts of operations management.
4 weeks, 3 hours per week
Ian Howell
Managing Director
FutureLearn
Transcript
Learning outcomes
- Assess the key concepts in operations management, resource planning, application systems, operations management process tools and frameworks to improve core business processes
- Evaluate the role of enterprise resource planning as core to successful operations, and how operational practices contribute to the efficient operations in both service and manufacturing environments
- Investigate the core business processes of an organisation’s internal and external supply chain interactions to create high-quality outcomes
- Critique the use of operations resource planning, modelling and analytical tools to recommend solutions to operational problems
- Synthesise information from a wide range of sources to determine research skills, and demonstrate the capacity to document the outcomes in process management with sound analysis and recommendations
Syllabus
- Enterprise Resource Planning
- External Priorities
- Internal Priorities
- Operational Indicator, KPIs, and Metrics
- Measurement and Presentation Tools
In association with
Issued on 21st September 2024
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.