Certificate of Achievement

Olly Norton

has completed the following course:

Business Process Mapping and Analysis

Starweaver

Boost efficiency with this two-week course on business process modelling. Learn to define process boundaries, apply modelling techniques, and use notations like BPMN and UML. Develop skills to map, analyse, and optimise workflows for better collaboration and operational performance.

2 weeks, 2 hours per week

Paul Siegel

Starweaver

93%
overall score

Transcript

Learning outcomes

  • Identify a business process and scope its boundaries
  • Analyze the internal logic of a process
  • Select from a variety of modeling notations
  • Use the most popular process modeling techniques to document a process
  • Adjust the modeling approaches to different audiences

Syllabus

  • Introduction to Business Process Modelling
  • Preparation for Process Modelling
  • Process Modelling Notations
  • Modelling Best Practices

Issued on 2nd July 2026

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Business Process Mapping and Analysis

Starweaver