Certificate of Achievement
has completed the following course:
Stakeholder Relationship Management
Learn how to effectively identify, analyze, and engage stakeholders to support collaboration and organizational change. This practical course introduces proven models and tools to build strong stakeholder relationships, manage expectations, and plan for change. You’ll explore techniques like stakeholder mapping, DISC analysis, the LISTEN model, and more. Ideal for project managers, business analysts, and anyone involved in change initiatives.
2 weeks, 1 hour per week
Paul Siegel
Starweaver
Transcript
Learning outcomes
- Identify different types of stakeholders.
- Analyze the role of stakeholders and their needs for communication and support.
- Identify conflict and select conflict resolution strategies.
- Plan change management activities around stakeholder needs.
Syllabus
- Introduction to stakeholder management
- Identifying stakeholders
- Analysing stakeholders
- Collaborating with stakeholders
- Supporting stakeholders through change
Issued on 4th July 2025
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.