Certificate of Achievement
has completed the following course:
Introduction to Tourism and Hospitality
Universidad de Palermo
In this course we analyse the concepts of tourism and hospitality and their relevance to the global economy, culture and environment. The importance of incorporating good practices in tourism and hospitality is also emphasised.
4 weeks, 3 hours per week
Gabriel Foglia
Dean, School of Business
Universidad de Palermo
Transcript
Learning outcomes
- Explore and understand the complications of the tourism sector.
- Recognise the importance of the relationship between the tourist and the natural, socio-economic and cultural environment.
- Identify the characteristics of transport companies, hospitality and food services as essential members in the tourism industry in digital environments.
- Develop familiarity with the specific technical language of the sector.
- Identify the techniques, the strategies, and the policies to facilitate a sustainable tourism development.
Syllabus
- Concept and classification of tourism.
- Concept and classification of hospitality.
- Tourists: their motivations, displacement, leisure, and free time.
- Tourism as a socio-economic phenomenon.
- Tourism and economic development.
- Market: supply and demand (seasonality).
- New modalities in tourist activity.
- Digital transformation.
- Tourism and climate change.
- Sustainable heritage sites.
Issued on 2nd June 2022
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This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.