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An Introduction to Leading with Kindness and Compassion in Health and Social Care

Develop your understanding of how to lead with compassion and kindness within the health and social care sectors.

An Introduction to Leading with Kindness and Compassion in Health and Social Care

Learn what is meant by leading with kindness and compassion

This introductory three-week course from The King’s Fund is for anyone working in or interested in health and social care in its broadest sense, regardless of sector, experience, or role.

It is designed to introduce you to some foundational ideas around leadership, kindness, and compassion. You’ll also explore why these qualities matter now more than ever, and how you can develop your personal practice of kind and compassionate leadership.

Understand why kindness and compassion matter

With so many overlapping pressures facing the health and social care system, and the inequities that many groups continue to experience, kindness and compassion can be qualities that are hard to practice and sustain.

Research has shown a compelling link between compassion in leadership and staff wellbeing, team performance, and better outcomes for patients and service users. The NHS People Plan even recognises compassion as a national priority.

Recognise what kind and compassionate leadership looks like

As well as deepening your understanding and knowledge of leadership in the health and care system, this course will also help you develop your own practice of kind and compassionate leadership.

You’ll hear from leaders and experts from across the health and care system and explore some practical ways that you can both develop a compassionate mindset and cultivate kindness and compassion in your relationships with others.

Learn from experts in health and social care from The King’s Fund

Established in 1897, The King’s Fund is an independent charitable organisation working to improve health and care in England.

They have a recognised and established history of leadership development within the UK’s health and social care sectors, and you’ll be learning from experts in these fields throughout.

Syllabus

  • Week 1

    What does it mean to lead with kindness and compassion?

    • Getting started

      Find out more about how this course will work, who you will be learning with and what you can expect from the next three weeks.

    • Defining the field

      What is leadership? What is compassion? How do we define these concepts before we start to think about how they apply to yourself as a leader, how you lead others and how this shows up in systems and organisations.

    • Understanding kind and compassionate leadership

      Now that you understand the core concepts, it is time to focus on how this applies to you.

  • Week 2

    Why lead with kindness and compassion?

    • Making the case for kindness and compassion

      Explore the evidence on why kindness and compassion is needed for all in the health and social care system.

    • The challenge facing kind and compassionate leaders

      What does leading with kindness and compassion look like? How is it experienced by colleagues, peers, patients and service users?

  • Week 3

    How do I lead with kindness and compassion?

    • Leading myself with kindness and compassion

      The first act of leading with kindness and compassion is to practice it for yourself as a leader. Find out what this looks like in practice.

    • Leading others with kindness and compassion

      How will you lead others with kindness and compassion in mind? What will this feel like for others? What will you need to do to enable this?

    • Finishing up

      Now that you have completed this course, how are you going to take forward the learning and insight into your workplace, studies or training?

When would you like to start?

Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.

Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • engage with the evidence around why kindness and compassion is important for improving outcomes, staff wellbeing and performance and inclusive organisational cultures
  • reflect on your own leadership behaviours and the behaviours you see around you in the workplace
  • practice simple and every day techniques to model self-compassion and kindness towards others
  • discuss the wider systemic issues that prevent kindness and compassion from being present in health and care
  • explore the different ways in which we define the concepts of leadership, kindness and compassion
  • begin to develop a personal practice of kind and compassionate leadership

Who is the course for?

This course is primarily suited to:

  • People working in health and social care, regardless of sector, role or seniority.
  • Leaders in the NHS, local government, independent and voluntary, community and social enterprise sector.
  • Learners who are thinking about working within the health and social care system
  • Patients, service users and carers who use the health and social care system

Who will you learn with?

I work at The King's Fund as a Senior Consultant in Leadership & Organisational Development. I am also co-founder and Director at The Centre for Patient Leadership

I am a Senior Consultant in the leadership and organisation development team at The King's Fund.

Who developed the course?

The King's Fund

The King’s Fund is an independent charity working to improve health and care in England. Its vision is that the best possible health and care is available to all.

Join this course

Start this course for free, upgrade for extra benefits, or buy Unlimited to access this course and hundreds of other short courses for a year.

Free

$0

Join free and you will get:

  • Access to this course for 5 weeks

Upgrade

$59

Upgrade this course and you will get:

  • Access to this course for as long as it’s on FutureLearn
  • A print and digital Certificate of Achievement once you’re eligible

Unlimited

$189.99 for one year

Buy Unlimited and you will get:

  • Access to this course, and hundreds of other FutureLearn short courses and tests for a year
  • A printable digital Certificate of Achievement on all short courses once you’re eligible
  • The freedom to keep access to any course you've achieved a digital Certificate of Achievement on, for as long as the course exists on FutureLearn
  • The flexibility to complete your choice of short courses in your own time within the year

Find out more about upgrades or Unlimited.

Available until 22 November 2021 at 23:59 (UTC). T&Cs apply.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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