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Online course

Business Problems and Software Solutions

Discover how to overcome real-world business challenges with software solutions.

This course is part of the program Software Requirements Analysis and Modelling, which is one of the building blocks that leads to a Cyber Security degree. Find out more.

Learn how systems analysis can help identify business problems

This course explores the importance of software in solving real-world business problems.

Firstly, you’ll look at systems analysis and how it can be used to identify the root causes of business problems. You’ll discover how to define issues and examine how software solutions can be created to resolve them.

You’ll analyse business domains and learn how to identify problems for customers. You’ll find out how to apply modelling techniques to refine the requirements of a system.

Finally, you’ll explore the role of requirements analysis in software projects.

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Skip to 0 minutes and 5 secondsTHANH NGUYEN: What makes computers intelligent? What enables them to solve complex business problems? The answer is software. Without it, your computer would be a piece of garbage. Hi. I'm Dr. Thanh Nguyen from Deakin University. In this free two-week course, we will look at how software is designed. Software is found in every aspect of our daily life, entertainment, education, health care, even social media. Did you know that most of these are highly complex pieces of software? It's definitely not your simple Hello World programme. One of the most difficult parts of building software is understanding the software requirements correctly.

Skip to 0 minutes and 58 secondsIf you want to learn the first steps of how to tackle real-world business problems using software, you have come to the right place. In this course, you will learn how to analyse the requirements of software and how to model our software to meet with these requirements. Join me exploring the fascinating world of software, and we look forward to working with you.

What topics will you cover?

  • business and requirements analysis
  • determining system boundaries
  • modelling requirements

When would you like to start?

  • Available now

What will you achieve?

By the end of the course, you'll be able to...

  • explore business domains and identify causes of pain for customers
  • apply modelling techniques to refine the requirements of a system
  • identify and describe the various types of software requirements
  • explain the role of requirements analysis in software projects

Who is the course for?

The course is aimed at anyone interested in software engineering and business analysis.

Who will you learn with?

Dr Thanh Nguyen

Dr Thanh Nguyen (PhD in Computer Science) is currently a Lecturer at the School of Information Technology, Deakin University. Nguyen is an expert in Computer Vision and Pattern Recognition.

Michael Hobbs

I am a senior lecturer in the School of IT at Deakin University. My research interests are in the areas of distributed systems, operating systems and more recently IoT scalability & interoperability.

Who developed the course?

Deakin University is one of Australia’s largest universities with more than 58,000 students studying online and on-campus.

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Join this course


  • Access to this course for 4 weeks
  • Includes any articles, videos, peer reviews and quizzes


  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Tests to validate your learning
  • Certificate of Achievement to prove your success when you're eligible
  • Download and print your Certificate of Achievement anytime

Advance your career with a degree

This course is the first step to a degree in Cyber Security.

What's different about this course?

Since 2017 you have been able to take a degree on FutureLearn. This free course is a bit like a starter course for a degree — it should give you a flavour of the degree subject but can also be your first step towards a degree qualification.

If you enjoy this course you can apply to join the program it’s part of to start working towards a degree on FutureLearn.

Don’t worry, you can still take the course without doing a full degree!

How do degrees work on FutureLearn?

Do the free course
Join and complete the program
Get academic credit for an online degree from Deakin University

Which program and degree is this course part of?

This course is part of the program Software Requirements Analysis and Modelling, which is part of the degree Cyber Security.

Contact FutureLearn for Support