• Deakin University

Career Credentials: Evidence Your Expertise in Problem Solving

Find out how to evidence your problem-solving skills and boost your career.

1,674 enrolled on this course

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  • Duration

    2 weeks
  • Weekly study

    3 hours

Did you know demand for problem-solving skills has soared in recent years?

Your ability to solve problems is one of the most valuable employability skills you can have and is prized across nearly every industry.

In this course, you’ll discover why great problem-solvers are in demand, what problem-solving skills employers are looking for and what effective problem solving looks like.

You’ll explore strategies for identifying, implementing and evaluating solutions before benchmarking your own problem-solving skills against international qualifications frameworks and professional practice criteria.

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Skip to 0 minutes and 6 seconds COLIN HIGGINS: If you’re not a problem solver, you’re a problem. Or at least that’s how a lot of employers think about the people they employ these days. Your ability to solve problems can set you apart. But is problem solving rocket science? Is it hard? How can we be better at?

Skip to 0 minutes and 29 seconds Hello, I’m Associate Professor Colin Higgins from the School of Management and Director of the MBA programme at Deakin University. Problem solving isn’t rocket science. It’s a skill that can be learned and practised. You can learn to identify problems, although, it’s not always as easy as it sounds. And you can learn the frameworks that help you to break a problem down and ensure you’re addressing the cause of the problem, not just the symptoms. Good problem solvers turn challenges into opportunities. And they also get the jobs that are most rewarding and fulfilling. Deakin University is a leader in work-integrated learning and provides internationally recognised credentials in workplace capabilities.

Skip to 1 minute and 13 seconds By taking this course, you will learn how to identify, improve, and evidence your problem solving skills by hearing from industry leaders about what skills they’re looking for and why; learning more about problem solving from Deakin academic and professional staff; benchmarking your problem solving capabilities against international qualifications and frameworks; and Deakin professional practise criteria. You’ll also find out how to apply for an internationally recognised university level credential in problem solving. So whether you’re a professional looking to advance your career, rejoin the work force, or change completely– this short course will give you insights, practical strategies, and pathways to demonstrate your problem solving skills to the world. Enrol now so we can start exploring the rewards of great problem solving together.

What topics will you cover?

  • The role of problem solving in jobs of today and the future
  • What problem-solving skills employers are looking for and why
  • Practical strategies for identifying, analysing, developing, implementing and evaluating solutions to problems
  • How to benchmark your problem-solving capabilities against international qualifications frameworks
  • Methods for evidencing your problem-solving expertise using Deakin’s professional practice credential criteria

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe problem solving and its importance to the workplace
  • Identify the behaviours, skills and knowledge that exemplify great problem-solving abilities
  • Assess your current problem-solving skills against qualifications frameworks
  • Collect evidence to demonstrate your capability and/or apply for a problem-solving credential.

Who is the course for?

This course is designed for professionals with three or more years of experience looking to advance in their current career path, change industry entirely, or re-join the workforce after time away from work. It will also be of interest to new job seekers looking to demonstrate their problem-solving skills to employers.

Who will you learn with?

Dr Colin Higgins is an Associate Professor in Management at Deakin University and also leads Deakin's Global Courses. He teaches strategy and researches how companies engage with sustainability

Dr Nicholas Patterson (Ph.D) is an Associate Director of Future Technologies at RMIT and an Alfred Deakin Medalist in Information Technology.

Dr Trina Jorre de St Jorre is a Lecturer in Graduate Employability at Deakin University. Her focus is on assuring graduate capabilities and improving employment outcomes.

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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