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Coaching, Mentoring and Counselling

Training, coaching and mentoring: who should be responsible for providing support within organisations?

  • Duration

    2 weeks
  • Weekly study

    8 hours

Examine different types of training support within organisations

This final course considers the similarities and differences between training, coaching, counselling and mentoring. We then consider the ethics behind training and contemplate key principles of power, responsibility and ethical practice.

What topics will you cover?

  • Differences between coaching and mentoring, their different roles and associated models and theories, and typical practices when applied.
  • The roles of ethics in training. Discuss factors like confidentiality, anonymity, consent, information access, and most importantly – use of results.
  • Who has the responsibility for employee development – the employees or the organisation? Who needs to check learning has taken place?

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Demonstrate an understanding of best practice in implementing coaching, and the ethical sensitivities working in this area
  • Evaluate the role and outcomes from coaching and mentoring in the workplace

Who is the course for?

This course is for anyone wishing to know the difference between coaching and mentoring and their role within training.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.

Who will you learn with?

PhD Business and Economics,
Assistant Professor in Occupational, Business and Organisational Psychology,
Chair of Organisational Psychology for the British Academy of Management

Module Leader: Learning, Training and Development

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

  • Location


Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

Want to know more about learning on FutureLearn? Using FutureLearn