Discover why leadership is crucial in a crisis and develop the skills you need to successfully navigate crisis management.

Diana, Princess Of Wales, walking in a cleared minefield wearing protective body armour and visor with two other people.

  • Duration

    6 weeks

  • Weekly study

    10 hours
Overview
Requirements
Educators
This course is part of the Crisis Leadership program, which will enable you to build skills in crisis leadership with Deakin University.

Hone your leadership skills to effectively manage crises

Crises are common, varied, and pose significant challenges to organisations and their leaders. A working knowledge of crisis management and leadership is essential for leaders to ensure their organisations get through these adverse circumstances.

On this three-week course from Deakin University, you’ll be introduced to the concept of crisis leadership from an organisational perspective.

You’ll explore what crisis leadership entails through case studies, readings, videos, peer discussion, and learning activities as you learn how to build your leadership skills for managing crises more effectively.

Discover the importance of crisis management

You’ll delve into the different types of crises and explore how crisis management is experienced by individuals and organisations.

With this knowledge, you’ll reflect on your leadership role in the management of crises, and the importance of being a leader when dealing with these challenging situations.

Discover how to execute a successful crisis management plan

Once you have an understanding of crises, you’ll unpack the qualities and strategies to help you develop an effective management plan.

You’ll explore this within real-world contexts to understand how to apply your skills to the workplace.

Learn from the experts at Deakin University

By the end of the course, you’ll have the knowledge to successfully overcome the challenges of a crisis, and the confidence to effectively lead your team through the difficult period.

Learning from the specialists at Deakin University, you’ll benefit from their years of experience in leadership research and education.

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What topics will you cover?

  • What is a crisis and what are different types of crises?
  • What is crisis leadership?
  • A SAT (skills, actions, and teams) framework of effective crisis leadership, including:
    • What are the skills required for effective crisis leadership?
    • What actions are required for effective crisis leadership?
    • How to develop the right leadership teams in managing crisis?

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Demonstrate the knowledge of the role of crisis leadership for individuals, teams, and organisations in a variety of settings.
  • Evaluate the significance of context and effectively apply key crisis leadership concepts to your own situation.
  • Reflect on and understand your own role in leading and managing crises.
  • Develop a crisis management action plan to better prepare for and respond to crises.

Who is the course for?

This course is designed for those with managerial roles in their organisations and those who aspire to be future managers wanting to learn more about the necessary skills in managing crises.

You do not need to have any prior experience or qualifications, however, some basic knowledge about leadership is helpful.

Who will you learn with?

Florian Klonek

I am a senior lecturer at the Deakin Business School. My interests are in understanding effective leadership, high performing teams, and the benefits of good work design.

Dr Adriana A. Stibral

Adriana is engaged in teaching, training and research in the field of Humanitarian Studies. She completed work placements in academia and the aid sector in Europe, USA, Africa, Australia & Middle East

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

    1974

  • Location

    Melbourne, Australia

  • World ranking

    Top 280Source: QS World University Rankings 2021

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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