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Decision-making under Uncertainty

Find out how we can make effective decisions in highly uncertain environments.

  • Duration

    2 weeks
  • Weekly study

    8 hours

Discover how to make good decisions with limited information

Up until now, we have assumed that we take decisions in relatively stable environments, where we have plenty of information. This is often not the case.

On this short course, we will define uncertainty and understand the challenges it poses to decision-making. We will look at techniques that can aid decision-making in times of great uncertainty and when the right information is unavailable.

What topics will you cover?

  • Uncertainty and decision-making
  • Management process and practices
  • Use decision support tools to inform decision-making
  • Use scenario analysis to inform decision-making

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe uncertainty and understand the challenges it poses to decision-making
  • Explain the management process and practices
  • Apply decision support tools to inform decision-making in uncertain environments
  • Evaluate the value of scenario analysis as a qualitative technique, informing decision-making under uncertainty

Who is the course for?

This course is for anyone wishing to increase their knowledge of decision-making and risk within a modern enterprise.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.

Who will you learn with?

I am an Associate Professor of Business Strategy, Editor in Chief for Journal of Marketing for Higher Education, and Principal Fellow of HEA. I hope you will enjoy our learning journey for this module

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

  • Location


Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

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