Weekly study3 hours
Emotional Intelligence in Practice
Discover techniques to develop your emotional intelligence
Studies have shown a high correlation between career success and emotional intelligence (also known as emotional quotient, or EQ). Unlike IQ, emotional intelligence is a set of skills that can be learned and developed over a lifetime.
On this four-week course featuring content from BigThink, you’ll learn from some of the experts in EQ such as Daniel Goleman, Alan Alda, Kelly McGonigal, and Brian Glazer, to name a few.
You’ll develop a foundation in EQ, delving into each of the four domains of emotional intelligence. You’ll also reflect on a variety of experiences and perspectives to develop your skills practically.
Explore the four domains of EQ
Psychologist and author Daniel Goleman defined the four domains of emotional intelligence as Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
You’ll explore these domains one at a time, building on each as you progress. You’ll learn strategies to effectively give and receive feedback, learn how your resilience can be contagious, and utilise the philosophy of servant leadership.
Develop and improve your self-awareness and self-control
On this course, you’ll build a foundation of self-awareness, exploring different ways to use your strengths, overcome your limitations, and create space between yourself and your emotions through reflective exercises.
Boost your relationship management and collaboration skills
Effective collaborating isn’t just about the skills and experience of a team; it also comes down to mutual respect and understanding.
This course will develop your social awareness, looking at how people see the world differently based on a variety of factors. You’ll then be able to apply this social awareness, along with self-awareness, to build positive, mutually beneficial relationships.
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Develop awareness of your strengths, your limitations, and the values that define you.
- Explore ways to create space between yourself and your thoughts and emotions, to help boost self-control.
- Develop awareness of how people see the world differently based on individual preferences, as well as social and environmental factors.
- Apply strategies to communicate more effectively, with empathy and across cultural divides, especially in the workplace.
- Explore servant leadership and fluent leadership.
- Demonstrate a mind-share mindset.
- Practice strategies of social awareness, and relationship management in your work and personal life.
Who is the course for?
This course is designed for current or aspiring leaders of any age looking to learn and apply the principles of emotional intelligence. It will be especially useful to anyone working in HR as EQ is vital for hiring the right people for your organisation.
While the course uses work-based tasks to help you use EQ in your career, the strategies and theories are also applicable to your personal lives.
What software or tools do you need?
The course contains a lot of video content, so a strong internet connection is required.
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