Conduct user testing that informs and enhances your UX design

When it comes to designing a product or system that works for your users, there’s no better way to understand what works – and what doesn’t – than by watching them using it.

Discover effective tools for user testing

This course will teach you how to create and conduct user testing that will provide you with the information you need to decide how effective your product’s UX is.

You’ll learn how to identify whether the product is adequately helping your users do what they need to do as well as how your users feel about using it.

Develop your research process from start to finish

On this course, you’ll follow the entire research process, learning everything from how to recruit test participants to creating the user test report.

You’ll discover the best techniques for creating questionnaires, conducting interviews, and moderating discussions to get the most effective data from your user tests.

Explore how best to measure UX

As well as exploring the best user testing methods and approaches, you’ll learn how to design a user test that enables you to extract the most information you can from the time you have with a user.

After you’ve evaluated your designs with your users, you’ll learn how to build a usability testing report which allows you to track, report on, and analyse your user testing.

By the end of the course, you’ll feel confident in your ability to conduct effective user testing that enables you to evaluate and improve upon a product’s UX.

What topics will you cover?

What is User Testing
User Test Basics
Getting More out of User Testing
Analysis and Reporting
User test and Report

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Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

Identify different approaches to user testing and their appropriate use
Explore how to design an effective user test
Perform an effective user test to get the most information possible out of each encounter
Report on and analyze user testing

Who is the course for?

This course is designed for anyone looking to gain experience in UX principles, techniques, and processes, but specifically in the areas of user experience testing and evaluating your UX design.

Who developed the course?

University of Michigan

As the #1 public research university in the United States, U-M has been a leader in research, learning, and teaching for more than 200 years, with 102 Grad programs in the top 10 — U.S. News & World Report (2019).

Established
1817
Location
Ann Arbor, Michigan, USA
World ranking
Top 30Source: Times Higher Education World University Rankings 2020

About this ExpertTrack

Advance your skills in user-centred UX design and start your journey towards a career in UX or UX research.

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Learning on FutureLearn

Your learning, your rules

Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
Stay motivated by using the Progress page to keep track of your step completion and assessment scores

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Experience the power of social learning, and get inspired by an international network of learners
Share ideas with your peers and course educators on every step of the course
Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

As you work through the course, use notifications and the Progress page to guide your learning
Whenever you’re ready, mark each step as complete, you’re in control
Complete 90% of course steps and all of the assessments to earn your certificate

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After your free trial you can:

Pay $39 per month to keep learning online
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