Online course

Future Challenges and Maintaining Effective Crisis Management

Discover how future organisational challenges and needs may impact BCM/CM and learn how to develop a crisis management exercise.

Future Challenges and Maintaining Effective Crisis Management

  • Duration 2 weeks
  • Weekly study 8 hours

Explore future challenges and and how to maintain effective crisis management

How is BCM and CM capability assured and what challenges does the future bring?

In this course, you’ll examine the potential solutions and challenges of moving to an Industry 4.0 model, as well as the role and significance of effective horizon scanning as a BCM/CM upstream approach.

You’ll learn about the importance of crisis/incident command and control and the importance of having an exercise programme to build competency in operational and strategic domains.

What topics will you cover?

  • Horizon scanning
  • The current and future challenge of increasing complexity
  • Opportunities and impacts of Industry 4.0
  • How to run a BCM/CM exercise
  • Command and control techniques
  • How to set strategic priorities and identify key issues and actions during a crisis

What will you achieve?

By the end of the course, you'll be able to...

  • Explain the importance of horizon scanning
  • Identify how increasing complexity will change the landscape for BCM and CM
  • Identify the likely opportunities and impacts of Industry 4.0
  • Develop an understanding about the importance of command and control and common techniques that can assist in the triaging of an incident/crisis
  • Develop a typical exercise Master Events List for a business continuity incident and explain how narrative and injects may be used to escalate the incident into a crisis
  • Develop a social media response and press release in response to a crisis

Who is the course for?

This course is aimed at people who want to learn about how future organisational challenges and needs may impact BCM/CM and learn how to develop a crisis management exercise.

Who will you learn with?

Wayne Harrop

Wayne Harrop

Assistant professor and practitioner specialising in crisis management, risk, business continuity, security and resilience. A recipient of multiple awards having worked across 49 countries.

Who developed the course?

Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.