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Future Challenges and Maintaining Effective Crisis Management

Discover how future organisational challenges and needs may impact BCM/CM and learn how to develop a crisis management exercise.

Future Challenges and Maintaining Effective Crisis Management
  • Duration

    2 weeks
  • Weekly study

    8 hours

Explore future challenges and and how to maintain effective crisis management

How is BCM and CM capability assured and what challenges does the future bring?

In this course, you’ll examine the potential solutions and challenges of moving to an Industry 4.0 model, as well as the role and significance of effective horizon scanning as a BCM/CM upstream approach.

You’ll learn about the importance of crisis/incident command and control and the importance of having an exercise programme to build competency in operational and strategic domains.

What topics will you cover?

  • Horizon scanning
  • The current and future challenge of increasing complexity
  • Opportunities and impacts of Industry 4.0
  • How to run a BCM/CM exercise
  • Command and control techniques
  • How to set strategic priorities and identify key issues and actions during a crisis

Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Explain the importance of horizon scanning
  • Identify how increasing complexity will change the landscape for BCM and CM
  • Identify the likely opportunities and impacts of Industry 4.0
  • Develop an understanding about the importance of command and control and common techniques that can assist in the triaging of an incident/crisis
  • Develop a typical exercise Master Events List for a business continuity incident and explain how narrative and injects may be used to escalate the incident into a crisis
  • Develop a social media response and press release in response to a crisis

Who is the course for?

This course is aimed at people who want to learn about how future organisational challenges and needs may impact BCM/CM and learn how to develop a crisis management exercise.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.

Who will you learn with?

I am an ex Local Authority emergency planner, with 8 years experience. I have been teaching for 4 years in Crisis & Disaster Management and have also conducted research in disaster recovery in Italy.

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

  • Location


Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

Want to know more about learning on FutureLearn? Using FutureLearn

Join the conversation on social media

You can use the hashtag #futurechallengesandeffectivecrisismanagement to talk about this course on social media.