Online course in Business & Management

Harnessing Cultural Diversity: Effective Team Leadership in the Workplace

Explore why cultural diversity matters in the workplace and how multicultural teams can benefit your organisation.

Harnessing Cultural Diversity: Effective Team Leadership in the Workplace

  • Duration 4 weeks
  • Weekly study 3 hours
  • Learn Free
  • Extra benefits From $69 Find out more
  • Accreditation Available More info

Learn how to lead and work effectively in multicultural teams

Cultural diversity in the workplace allows organisations to benefit from differing opinions and approaches. Cross-cultural management is integral to the successful performance of teams.

On this course, you will gain global perspectives on the impact of cultural diversity both its challenges and benefits to teams and learn how to lead and communicate with a diverse and inclusive team. Upon completion, you will be ready to apply what you’ve learnt in your own workplace.

Start learning for free, and upgrade to receive CPD certification for successfully completing the course and assessments.

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Skip to 0 minutes and 11 secondsDR LEE MARTIN: Do you work in a culturally diverse team? As globalisation increases, diverse teams are becoming more common. At some time in your career, you'll almost certainly work in a multicultural team. So how do you make the most of it?

Skip to 0 minutes and 28 secondsHello, I'm Dr. Lee Martin, lecturer in management at Deakin University. I teach and conduct research on cultural diversity in organisations, and have extensive experience working in and leading multicultural teams. Working in a culturally diverse team isn't always easy to manage. Different cultural norms and expectations can lead to misunderstandings or conflict between team members. The cultural diversity doesn't just present challenges to manage, it also presents opportunities. Organisations can really benefit from the different perspectives and creativity of a diverse team. The question is, how do we harness the benefits while minimising the challenges? In this course we'll help you to develop a deeper understanding of cultural diversity. And together, we'll identify effective strategies for leading inclusive and high performing teams.

Skip to 1 minute and 29 secondsAs a learner in this course, you'll have an opportunity to share diverse experiences with your global peers on FutureLearn. You'll be exposed to cutting edge ideas and frameworks from some of the world's leading scholars on cultural diversity. You'll also be encouraged to apply these ideas to your own situation. So whether you are a professional working in multicultural teams or a leader in a global organisation, this course will give you new insights and practical strategies to harness the cultural diversity in your team.

What topics will you cover?

The course will use case studies, reflective exercises and problem analysis to address the following themes:

  • exploring what cultural diversity is
  • investigating why cultural diversity matters in teams
  • harnessing the potential benefits of multicultural teams
  • leading diverse, inclusive, and high-performing teams.

Who is this accredited by?

The CPD Certification Service: This course has been certified by the CPD Certification Service, which means it can be used to provide evidence of your continuing professional development.

The Employee Mobility Institute: This course is recognised by The Employee Mobility Institute – Australasia’s Global Workforce Management Industry Group. Learners who successfully complete the assessment will earn 20 CPD points.

When would you like to start?

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more

  • Available now
    This course started 16 Sep 2019

What will you achieve?

By the end of the course, you'll be able to...

  • Identify and interpret cultural diversity within your organisation
  • Develop sensitivity to cultural variations between and within countries
  • Reflect on how culture influences your perspective
  • Develop a deeper understanding of the opportunities and challenges of culturally diverse teams  and how to manage these
  • Explore complexity associated with global virtual teams
  • Improve communication across cultures and distance
  • Identify how to leverage cultural diversity in teams to produce more creative solutions and make better decisions
  • Identify how to harness the skills and abilities of multicultural individuals in teams  
  • Develop an ability to inclusively lead diverse teams

Who is the course for?

This course is for employees that lead or work in a culturally diverse organisation. This includes leaders of global organisations or outsourced and offshore teams.

Who will you learn with?

Lee Martin

Lee Martin

Dr Lee Martin is a senior lecturer in management who conducts research on topics related to cultural diversity in organisations.

Puva P Arumugam

Puva P Arumugam

Dr Puva Arumugam has a keen interest in performing arts and multicultural migrant identity research and education. She has a PhD in Cultural Studies and Theatre Studies.

Harsh Suri

Harsh Suri

Dr Harsh Suri (PhD) has been an academic and a higher education researcher over 20 years and has received several research and teaching awards and grants nationally and internationally.

Who developed the course?

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

Deakin Business School prepares graduates for careers of the future. We harness emerging technologies to facilitate innovative, borderless, socially responsible and personalised education.

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  • The flexibility to complete your choice of short courses in your own time within the year
Find out more about upgrades or Unlimited.
Available until 31 October 2019. T&Cs apply.

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