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Leading Culturally Diverse Teams in the Workplace

Discover the importance of multiculturalism and cultural diversity in the workplace, and how this can benefit your organisation.

15,734 enrolled on this course

Leading Culturally Diverse Teams in the Workplace
  • Duration4 weeks
  • Weekly study3 hours
  • Digital upgradeFree
  • AccreditationAvailableMore info

Learn to lead a multicultural team and promote diversity in your workplace

Cultural diversity in the workplace allows organisations to benefit from differing opinions and approaches. Learning to harness multiculturalism in your team can be a powerful tool.

On this course, you will gain global perspectives on the impact of multiculturalism. You’ll explore both its challenges and benefits to teams and learn how to lead and communicate with a culturally diverse and inclusive team.

Upon completion, you will have a better understanding of the importance of diversity in the workplace, and be ready to apply what you’ve learnt in your own organisation.

This course is part of Australian Trade and Investment Commission, Study with Australia collection, with free upgrades and digital certificates until 31st July, 2020. Explore more courses from leading Australian education providers.

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Skip to 0 minutes and 11 seconds DR LEE MARTIN: Do you work in a culturally diverse team? As globalisation increases, diverse teams are becoming more common. At some time in your career, you’ll almost certainly work in a multicultural team. So how do you make the most of it?

Skip to 0 minutes and 28 seconds Hello, I’m Dr. Lee Martin, lecturer in management at Deakin University. I teach and conduct research on cultural diversity in organisations, and have extensive experience working in and leading multicultural teams. Working in a culturally diverse team isn’t always easy to manage. Different cultural norms and expectations can lead to misunderstandings or conflict between team members. The cultural diversity doesn’t just present challenges to manage, it also presents opportunities. Organisations can really benefit from the different perspectives and creativity of a diverse team. The question is, how do we harness the benefits while minimising the challenges? In this course we’ll help you to develop a deeper understanding of cultural diversity. And together, we’ll identify effective strategies for leading inclusive and high performing teams.

Skip to 1 minute and 29 seconds As a learner in this course, you’ll have an opportunity to share diverse experiences with your global peers on FutureLearn. You’ll be exposed to cutting edge ideas and frameworks from some of the world’s leading scholars on cultural diversity. You’ll also be encouraged to apply these ideas to your own situation. So whether you are a professional working in multicultural teams or a leader in a global organisation, this course will give you new insights and practical strategies to harness the cultural diversity in your team.

What topics will you cover?

The course will use case studies, reflective exercises and problem analysis to address the following themes:

  • exploring what cultural diversity is
  • investigating why cultural diversity matters in teams
  • harnessing the potential benefits of multicultural teams
  • leading diverse, inclusive, and high-performing teams.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

This course has been certified by the CPD Certification Service, which means it can be used to provide evidence of your continuing professional development.

The Employee Mobility Institute
The Employee Mobility Institute:

This course is recognised by The Employee Mobility Institute – Australasia’s Global Workforce Management Industry Group. Learners who successfully complete the assessment will earn 20 CPD points.

When would you like to start?

Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify and interpret cultural diversity within your organisation
  • Develop sensitivity to cultural variations between and within countries
  • Reflect on how culture influences your perspective
  • Develop a deeper understanding of the opportunities and challenges of culturally diverse teams  and how to manage these
  • Explore complexity associated with global virtual teams
  • Improve communication across cultures and distance
  • Identify how to leverage cultural diversity in teams to produce more creative solutions and make better decisions
  • Identify how to harness the skills and abilities of multicultural individuals in teams  
  • Develop an ability to inclusively lead diverse teams

Who is the course for?

This course is for employees that lead or work in culturally diverse organisations, or those who have an existing interest in diversity in the workplace.

This includes leaders of global organisations or outsourced and offshore teams.

Who will you learn with?

Dr Lee Martin is a senior lecturer in management who conducts research on topics related to cultural diversity in organisations.

Dr Puva Arumugam has a keen interest in performing arts and multicultural migrant identity research and education. She has a PhD in Cultural Studies and Theatre Studies.

Assoc. Professor Harsh Suri, PhD, has been an academic and a higher education researcher over 20 years and has received several research and teaching awards and grants nationally and internationally

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established1974
  • LocationMelbourne, Australia
  • World rankingTop 280Source: QS World University Rankings 2021

Deakin Business School

Deakin Business School prepares graduates for careers of the future. We harness emerging technologies to facilitate innovative, borderless, socially responsible and personalised education.

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What's included?

Deakin University are offering everyone who joins this course a free digital upgrade, so that you can experience the full benefits of studying online for free. This means that you get:

  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Tests to validate your learning
  • A PDF Certificate of Achievement to prove your success when you’re eligible

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Find out what this course is like by previewing some of the course steps before you join: