Duration 2 weeks
Weekly study 8 hours
Explore how organisations manage crises
This course examines the organisational, social and technical aspects of crisis generation and consequences.
You’ll look at key crisis management theories and employ case studies to illustrate how practices have evolved and developed in crisis management settings.
You’ll explore crisis communications, stakeholders and reputational management issues. Consequences of human impact and trauma will also feature as an ongoing concern in crisis anticipation, prevention, preparedness, response and recovery.
What topics will you cover?
- Crisis management theory
- Interpretations of crisis management
- Industry practices and guides
- Stakeholder theory and communication
- Reputational management and crisis communication
- Human aspects
- Post-incident review and root cause analysis
Who is the course for?
This course is aimed at people who want to learn about socio-technical genesis and consequences of crises.
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